Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
6% (6 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 103
Groups audience: 
Pega Support
Closed
Answered

Tiff Binary Stream to PDF Stream conversion

Question posted by Krishna_Chaitanya on December 28, 2017

Hi, I need to convert the TIFF Binary stream to PDF stream. As there is no OOTB function for this, the custom functions have to be created. If any one have the code for converting the TIFF to PDF binary stream, please provide that. Thanks ***Updated by mo ...

CustomizationJava and activitiesUser interface
Reply posted on December 29, 2017 by Krishna_Chaitanya

Got Java code from various sources. The below Java code helps to get the PDF stream from TIFF stream  : //Prepare byte array output stream java.io.ByteArrayOutputStream outfile = new java.io.ByteArrayOutputStream(); //Create new document com.lowagie...

Closed
Answered

Can ParameterPage values be supressed for PEGA0001 alert log entries?

Question posted by ___Ant___ on July 14, 2016

Occasionally, I see PEGA0001 entries in our alert logs when users perform long running operations with word documents (PROpenAuthoring ActiveX). Unfortunately the log entries contain the parameter page for the running activity at the time; this has a File ...

PerformanceProduct supportSystem administration
Reply posted on December 28, 2017 by nagarjunab5127

  Here is the new post- Issues during suppressing/masking the ParameterPage values for PEGA0001 alert log entries https://pdn.pega.com/community/product-support/question/issues-during-suppressingmasking-parameterpage-values-pega0001#comment-613766    

Closed
Answered

Reading file from external shared location

Question posted by Akash on November 30, 2017

I am trying to read file from a shared location. The filepath is a UNC- "\\server\folder\file.xml". I need to read this in java code. Our Pega server is installed on linux. So I converted the \ to /. When I use the PRFile api, and provide filepa ...

Java and activities
Reply posted on December 28, 2017 by Akash

This is fixed by mounting the external network location on server. We can set path to a folder on server which points to external location and we can read files.

Closed
Answered

pxChangestage automatically save the change stage data or it need separate obj save

Question posted by sayantis0987 on December 27, 2017

when we use pxchangestage in activity, we need separate obj save and commit to save the date in database or not.In case its not called in post processing activity. ***Edited by Moderator Marissa to update categories*** **Moderation Team has archived post* ...

Database management
Reply posted on December 27, 2017 by Asif HasanPega

Hi, Thanks for posting on PSC. "pxChangeStage" activity is an "engine API". Thus not a full transaction. You would need to get the lock of the work object and call "RecalculateAndSave" activity and commit at the end. Refer...

Closed
Answered

Connect SQL to DB Other than PegaRules Or PegaData

Question posted by BH.SURESH on November 11, 2017

Hi Team, We have a requirement to connect to external database (not PegaRules and PegaData). Created a database instance and connected to DB successfully.But when i am trying to execute the stored procedure using connect SQL. it is trying to connect to pe ...

Data and integrationDatabase management
Reply posted on December 27, 2017 by BH.SURESH

Create a class and map that class with the table. If no table is there then, Create database table instance and mention database name and dummy table name(which is not required to be in the DB). 

Closed
Answered

Long running queries causing system slowness.Recommendations/Solutions please.

Question posted by PradeepChowdaryP on December 18, 2017

Hi Team, Could you please help resolve the long running queries causing system slowness. PFA for the same. **Moderation Team has archived post** This post has been archived for educational purposes. Contents and links will no longer be updated. If you hav ...

PerformanceSystem administration
Reply posted on December 26, 2017 by Deva_Prathapaneni

Hi, We have also faced similar long running queries on cache tables. Attached queries also contains the OOTB cache tables in delete queries. pr_sys_appcache_shortcut pr_sys_appcache_dep  pr_sys_app_hierarchy_flat  pr_sys_class_ancestors  GCS team...

Closed
Answered

PegaCHAT technical queries based on v7.1.3 implementation

Question posted by ParshantS5732 on December 15, 2017

We did a PoC last year to implement PegaCHAT v7.1.3 with PegaCS v7.1.4 on Pega platform v7.1.9. Below is the list of issues identified- 1. DNS script to balance DB load was not working to support HA architecture. 2. Pega chat server was unable to send aut ...

Conversational channelsCo-browsingPega Customer Service ApplicationProduct enhancements
Reply posted on December 26, 2017 by siepsPega

Hello, This is to recap our discussion in the meeting last week: We did a PoC last year to implement PegaCHAT v7.1.3 with PegaCS v7.1.4 on Pega platform v7.1.9. Below is the list of issues identified- 1. DNS script to balance DB load was not working to...

Closed
Answered

UniqueActivityTerminateExceptions in V7.1.9 (after upgrading from V6.2.1)

Question posted by VigneshAravind on March 21, 2017

We got the same exception UniqueActivityTerminateExceptions in V7.1.9 (after upgrading from V6.2.1). Just like the post above... we are also calling 'Show-Harness' from 'PeformDefaults' activity. When a user with insufficient skills at ...

Application developmentJava and activities
Reply posted on December 21, 2017 by VinayR28

This comment/reply has been branched into a new post

Closed
Answered

Open portal and automatically open the assigned work directly from email link

Question posted by TaikiYoshidaEY on December 19, 2017

I want to make an email link for approval request which allows the user to open the portal and automatically open the assigned work. I know how to setup correspondence using two ways- one to open the portal using Data-Portal.ShowDesktop activity + openWor ...

CustomizationDesigner StudioJava and activitiesCorrespondence
Reply posted on December 20, 2017 by TaikiYoshidaEY

Thank you! This worked perfectly.

Closed
Answered

How does Queue-For-Agent determine pyInsHandles

Question posted by healjPega on December 19, 2017

We are using Queue-For-Agent to queue the processing of a large number of Work Objects. We have a Data Page that lists the instances to queue that returns the instance handles for the objects. Can we create the queue items without opening the work objects ...

Java and activitiesTesting applicationsData management
Reply posted on December 19, 2017 by healjPega

Ok.  So we have found the issue we have been encountering.  We had a mismatch between pxObjClass and the class name in pzInsKey.  Now we have aligned this we are able to create the queue items without opening the work object.