Reply posted on November 10, 2016 by AkshaySinhaPega
Hello, Please click on View additional configuration options:
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we also have the ACTIVITY Work- • pxForceCaseClose which closes all related work objects, i.e. removes assignments and updates the status.
Has anyone worked on this? Raised this on mesh as well some time back. There should be a way to strip out newer features (particularly with activities) to port them to prior versions. Needed for multi-version enterprise environments.
Hi Sweety, Thanks for posting your question here in the PDN forums. Not sure if you're aware but we have a new Product Support Community that just went live! I would like to invite you to post your question there. That will be the best place...
You should use OOTB API activities pxAdjustSLA OR pxAdjustSLATimes which takes care of updating the SLA and the SLA event queue also.
Hello Rajinikanth/Dinesh, Can you please attach the prpublic.jar or help me in fetching the jar from database Thanks & Regards, Madhusudan REddy
Thanks Bill. Repeating grid is a good option but I did it by modifying getContent activity & referring the particular page name.
You can find more information at https://pdn.pega.com/sites/pdn.pega.com/files/help_v72/procomhelpmain.htm#concepts/casemanagement/con_conceptsgetnextwork.htm#kanchor1455 and that article refers to https://pdn.pega.com/sites/pdn.pega.com/files/help_v72...
while routing please make sure the respective operator has a respective work group and make sure he will be haivng enough roles. kindly provide some more details of the issue so i can share my knowledge on same
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