Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 102
Groups audience: 
Pega Support
Answered

Unable to use multiselect in table grid

Question posted by EngincanY on December 5, 2019

Hi, I have a page list property, let's call it A. And property A has a page list property called B. Also property B has a page list property called C. I have a table that sourced from A. When user click edit button in table grid a pop up is displayed ...

Application developmentPega Platform
Reply posted on December 5, 2019 by GeedAPega

As an extension to the above comment, the below discussion post have an alternate way to achieve your requirement. Please have a look on it! https://community1.pega.com/community/pega-support/question/multi-select-control-not-working-pop-window-pega-v...

Answered

How to generate PDF using Eform in Read-only format?

Question posted by SonaliGupta on November 28, 2019

Hi, I am attaching a PDF using E-Form. It attached to case as well. But this PDF is in editable mode, I need this as read only format. How can we achieve this? ***Edited by Moderator: Lochan to update platform capability tags*** ...

Pega PlatformUser interface
Reply posted on December 5, 2019 by SonaliGupta

Thanks for replying!!!  This is working as expected.   

Answered

This activity may not be called directly from input: RULE-OBJ-ACTIVITY DATA-ADMIN-OPERATOR-ID OPENOPERATxxxxxx

Question posted by sameerm2 on November 30, 2019

I have designed a portal in Data-Portal class.This portal shows all list of operator on the organizattion all with some jonied report properties.Source to that table layout is a data page of class Data-Admin-Operator-ID page:D_BrowxxxxxOperators. On click ...

Application developmentJava and activitiesData managementUser interface
Reply posted on December 4, 2019 by PriyabharathiPega

The below links would help you to get a better understanding of the use of Allow direct invocation from client or a service option is allowed https://community.pega.com/sites/default/files/help_v731/procomhelpmain.htm#rule-/rule-obj-/rule-obj-activity...

Answered

Unable to restart Pre-prod server due to HazelCast error

Question posted by AnandP on November 28, 2019

getting below error while starting up our pre-prod server which is running on pega 7.1.9. Attached are server and pegarules log 2019-11-28 11:42:12,116 [lx64546.sbcore.net] [STANDARD] [] (hazelcast.instance.Node) FATAL- [127.0.0.1]:5702 [dad666dc600d6f25c ...

Pega PlatformSystem administration
Reply posted on December 3, 2019 by AnandP

Hi, This issue was resolved after stopping all the running server which was pointing to same database schema and then restarting them one by one.

Answered

Saying goodbye to Flash in Chrome

Question posted by COEPEGA1 on August 14, 2019

We are migrating to Pega 7.31, our release date is the End of September. This morning, I saw this post from google Chrome: https://www.blog.google/products/chrome/saying-goodbye-flash-chrome/ We recommend Google Chrome for our developers because IE has to ...

Pega PlatformUser interface
Reply posted on December 3, 2019 by RichardMarsotPega

Yes only 7.3 and higher will be supported. Chrome will remove Flash support at the "end of 2020"- so likely around October / November 2020- Other browsers like Firefox, IE11, Edge or Safari have not yet announced a clear deadline. Since the...

Answered

How to effectively load Customer Spine data with Cassandra/DDS in Pega Marketing (Cloud)

Question posted by MarceloMarote on November 19, 2019

Hi guys, We are using Pega Platform 8.1.5 (PegaCloud) with Pega Marketing 8.1.5 In our current setup we are using the following repositories in order to store Customer data: Customer DDS table (internal Cassandra)- contains 100% of the Customer data Custo ...

Data and integrationIntegrationData managementPega CloudPega Marketing
Reply posted on December 3, 2019 by MarceloMarote

Hi Kevin, I've done some tests as you suggested. I split the one giant file into chunks of 100,000 records each so that each of the files can be processed in parallel in dataflow distribution runs. Since we have 3 dataflow nodes, the load time is...

Answered

PegaCall CTI integration with Avaya AES ecsjtapi.jar version

Question posted by DANISHY1 on November 28, 2019

Hi, We want to reinstall ecsjtapi.jar in our application by removing the older version of the jar from the server. To do this we have already deleted the jar from pr_engineclasses table and also from the temp directory in tomcat. After restarting the serv ...

Conversational channelsPega Customer Service Application
Reply posted on December 3, 2019 by VidyaranjanMod

Thank you for sharing the solution. It helps fellow community users who would come across the same query.

Answered

SAML Configuration: Not allowed to map '.pyUserIdentifier' property

Question posted by allacPega on September 12, 2019

Has anyone encountered a similar issue with SSO setup? In Authentication service, when I map Attribute(emailAddress) to ".pyUserIdentifier" its throwing below error. Name of PegaRULES property.— Not allowed to map '.pyUserIdentifier' p ...

IntegrationSystem administration
Reply posted on December 2, 2019 by srivr1Pega

Hi, Check for any customizations done in previous versions and reconfigure your customizations using the OOTB functions provided in 8x.

Answered

Web chatbot cache control

Question posted by hamnbPega on November 30, 2019

Hello, I have a Pega CS 8.3 web chatbot. During the conversation the chatbot calls CDH to get new NBA's. The issue is that the chatbot is caching responses. So you see the previous response (which is a menu sourced with the NBA results). If I clear t ...

Conversational channels
Reply posted on November 30, 2019 by hamnbPega

I was wrong. It was data page caching not the client. 

Answered

Unable to Start App Server

Question posted by AnandP on November 28, 2019

Hi, We are using Pega 8.1.5 and suddenly our application server now unable to start Pega. we didn't make any changes at server level. Here are the attached server and pegarules log. Please advise ...

Pega Platform
Reply posted on November 29, 2019 by AnandP

Hi, I have found out the root cause of the issue was invalid DB-Admin-DB-Name instance in the Database. If you see the screenshot, the pzInskey of spsecific DB was wrong and other values were null. Not sure why such entry was added by Pega. After...