Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
7% (7 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 104
Groups audience: 
Pega Support

Unable to create a new Case Type

Question posted by anandchoutiPega on December 16, 2019

I need to create a new case type that is derived from a base work class in the application. I get the following error when creating: "pyPurpose—The rule name pyDefault is a reserved name (starts with px, py, or pz) and is not created in a "Pega- ...

Designer StudioDecision management
Reply posted on December 16, 2019 by MarcLasserre_GCSPega

Hello,  Are you doing it from "Case types" landing page on "DEV STUDIO"? What is you Pega version?

Genesis Integration with Pega

Question posted by KKaranam on May 27, 2019

Hello Friends, We want to customize the Genesis integration with Pega Customer servcie/ Pega Platform without using the CTI integrations for telephony channel. Can you pleases suggest if there is any APIs can do this job for me? Thanks in advance. Best Re ...

Conversational channelsCustomizationPega Customer Service Application
Reply posted on December 16, 2019 by VidyaranjanMod

Hi @MohammadS4753 Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write Post button here. Once created, please reply here with the URL of the new...

About pyEffortEstimate & pyEffortActual

Question posted by Thangasuresh-pega on December 11, 2019

Hello Team, I would like to get help from someone to understand the OOTB properties pyEffortEstimate & pyEffortActual.---Function name: pickBalancedOperator--- int aEffort = workPage.getProperty("pyEffortEstimate").toInteger()- workPage.getP ...

CustomizationJava and activitiesCase managementProcess (flows)Pega Platform
Reply posted on December 16, 2019 by Thangasuresh-pega

Thanks AnthonyTham. Yes, I have updated the Effort cost and tried the same on different report level. But still there is no change on the pyEffortEstimate and pyEffort actual property values. Appreciate if someone support on this. Thanks.

Dont want re-enter Customer details

Question posted by A___K on December 14, 2019

Hi All, Scenario question: For example, I have created my first work object(WO-1) and entered the customer name and address in customer details section. similarly, I have created the WO-2 and if in case I start to enter the same customer and address syste ...

Application developmentDesigner StudioLow-CodeCase managementData and integrationData managementSystem administrationDatabase managementGeneral questions
Reply posted on December 16, 2019 by SreepriyaPega

Are you referring to browser auto fill functionality? if yes, you may be need to write a custom control to achieve it. Else you need to modify the configuration of text input to use autocomplete instead.

Column not exposed error- Obj Operations with External Table

Question posted by ashwinkumars on December 15, 2019

Hi, I have created an external table in My SQL and created corresponding class and properties using external class db mapping wizard. However, I am not able to do any Obj- operations on the table as I am getting "columns not exposed error". but ...

Application developmentData and integrationData managementDatabase management
Reply posted on December 15, 2019 by MAHI302446

Can you post the mapping details to see if you've configured the class key, column property naming correctly. Also in case if you are not already aware, for any change you make to your external table, you should do a save of the Database Table...

Stream service is not enabled error while starting PEGA service

Question posted by AmarnathM1635 on December 15, 2019

2019-12-16 01:22:38,736 [ions=[10,13,15,17,3]] [STANDARD] [] [] (w.listener.RetryLoggerListener) ERROR- [pzStandardProcessor] Preparing retry 29. Next attempt in 2m on data flow [pzStandardProcessor] on stage [InputStage] with affected partitions: [10, 13 ...

Pega Customer Service Application
Reply posted on December 15, 2019 by gundkPega

Hi, Please check below link. https://community.pega.com/support/support-articles/stream-node-unreachable-unable-join Thanks, Kranthi

How to set dynamic URL in Pega 8.2 for connect-REST rule?

Question posted by ElenaM80 on October 1, 2019

How to configure a dynamic URL in Pega 8.2 for connect-REST rule? I have tried to configure dynamic the resource path by using a data page similar to the approach that could be implemented for v7.3 (PFA snapshot), but it is not working. Currently it is ne ...

Data and integrationIntegration
Reply posted on December 15, 2019 by LoicM950

In 8.3 they introduced the Application Settings to replace GRS but it's different, it's a kind of DSS for Application. In 8.2.2 I was able to make it work by replacing the url by a parameter, and in the Map from key set the Datapage. For...

Specific Kafka parameter settings

Question posted by DavidM4833 on December 13, 2019

See attached document I’ve looked at the documentation provided but are still having issues understanding how to configure this Kafka Streaming stuff Would like explicit directions on what to exactly put into the setenv.sh file and the prconfig.xml file f ...

Decision management
Reply posted on December 15, 2019 by KevinZheng_GCSPega

yes, you set-DNodeType=Stream in setenv.sh. All prconfig settings are only needed if you have port conflicts (your scenario 2).

REST Connector- send-array-as-part-of-x-www-form-urlencoded

Question posted by PravinM on December 13, 2019

How to achieve the below in PEGA Rest Connector. https://stackoverflow.com/questions/45834420/send-array-as-part-of-x-www-form-urlencoded/53053676 ...

Data and integrationIntegration
Reply posted on December 13, 2019 by KevinZheng_GCSPega

check this link, it may be helpful:  https://community1.pega.com/community/pega-support/question/how-pass-body-request-urlencoded-form