Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
7% (7 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 104
Groups audience: 
Pega Support

Prod: Lots of java.io.EOFException: Unexpected EOF read on the socket || Pega CS 7.4 and Tomcat 8.

Question posted by SUBHAJIT7 on December 16, 2019

Hi Team, We are observing a lot of "java.io.EOFException: Unexpected EOF read on the socket" errors in the logs.PFB. Kindly provide the solution. Pega CS: 7.4 Tomat: 8 2019-09-18 05:49:39,652 [se-nio-8443-exec-208] [] [] [] (web.impl.WebStandard ...

Java and activitiesPega Customer Service Application
Reply posted on December 16, 2019 by RakshithPega

Please check this article it might be helpful: https://community1.pega.com/community/product-support/question/javaioeofexception-unexpected-eof-read-socket-prpc-731-and-tomcat

Asynchronus Data page loading- how and where to use it?

Question posted by DilipanV105 on December 13, 2019

I wanted to test Asynchronus Data page loading using Load-DataPage Method, please find screenshots of Activity steps(Steps 1-3 are inactive) and tracer events, i can see that only when i refer the D page in the property set method of Step 5 it is loading ...

Application developmentJava and activitiesData management
Reply posted on December 16, 2019 by PraveenMohan

Hi Dilipan, The content of Data page which is loaded using Load-DataPage method is only be available in the tracer if you select ADP Load  in tracer settings.

Hiding sensitive information in report definition

Question posted by DingyangL on December 13, 2019

Hi guys, I am on Pega platform v7.3 and Pega Marketing v7.22. In the show audience button which will preview the all columns in the class, is there any way to hide some of the columns (mainly sensitive information for security reasons)? I have looked into ...

Designer StudioPega MarketingReporting
Reply posted on December 16, 2019 by MINUKAUSHIKPega

Hi, In PM 7.22, the report definition in the segment class is generated/re-generated on check-in of the segment rule.  Hence you are seeing it appearing back. The properties listed in the RD is created dynamically from the properties listed in the...

Unable to create a new Case Type

Question posted by anandchoutiPega on December 16, 2019

I need to create a new case type that is derived from a base work class in the application. I get the following error when creating: "pyPurpose—The rule name pyDefault is a reserved name (starts with px, py, or pz) and is not created in a "Pega- ...

Designer StudioDecision management
Reply posted on December 16, 2019 by MarcLasserre_GCSPega

What is your Case type name? Can you share the tracer output?

About pyEffortEstimate & pyEffortActual

Question posted by Thangasuresh-pega on December 11, 2019

Hello Team, I would like to get help from someone to understand the OOTB properties pyEffortEstimate & pyEffortActual.---Function name: pickBalancedOperator--- int aEffort = workPage.getProperty("pyEffortEstimate").toInteger()- workPage.getP ...

CustomizationJava and activitiesCase managementProcess (flows)Pega Platform
Reply posted on December 16, 2019 by Thangasuresh-pega

Thanks AnthonyTham. Yes, I have updated the Effort cost and tried the same on different report level. But still there is no change on the pyEffortEstimate and pyEffort actual property values. Appreciate if someone support on this. Thanks.

Dont want re-enter Customer details

Question posted by A___K on December 14, 2019

Hi All, Scenario question: For example, I have created my first work object(WO-1) and entered the customer name and address in customer details section. similarly, I have created the WO-2 and if in case I start to enter the same customer and address syste ...

Application developmentDesigner StudioLow-CodeCase managementData and integrationData managementSystem administrationDatabase managementGeneral questions
Reply posted on December 16, 2019 by SreepriyaPega

Are you referring to browser auto fill functionality? if yes, you may be need to write a custom control to achieve it. Else you need to modify the configuration of text input to use autocomplete instead.

Connection to MS SQL server database from PEGA

Question posted by SonalVasisth06 on December 12, 2019

We need to connect to a Microsoft SQL server database from PEGA 8.2.2 which is running on IBM Websphere 8.5.5. 1. I have created a data source "ABC" with JNDI name as "jdbc/ABC" in IBM websphere console, provided database name, server ...

Designer StudioSystem administrationInstallation and deploymentDatabase management
Reply posted on December 13, 2019 by KevinZheng_GCSPega

Did you restart WAS nodeagent/dmgr? This looks like a WAS issue, sometimes restarting those servers (you may even want to restart pega server to make sure) are needed.

Bulk Checkin to Withdraw Fails Due to Warnings

Question posted by DaytonP5 on December 5, 2019

Some of our developers want to bulk checkin rules that they are withdrawing- cleaning up old code no longer in use. However, a lot of these rules have warnings on them that require fixing before checking in. Example: the warning about filling out the usag ...

Designer StudioData management
Reply posted on December 13, 2019 by DaytonP5

I created SR-D69046 for this.

Reset or clear error message in activity while calling a Service REST

Question posted by KannanM3 on December 12, 2019

I have an activity where I check for certain fields using Property-Validate and set the error message. I check for 2 fields by selecting the "Required" checkbox. Later I capture these error message using @getMessagesAll(Primary) and set it on th ...

Application developmentJava and activities
Reply posted on December 13, 2019 by KAUTUKSHET

Hi, The error may be on the property, can you try Property-Clear message method in the activity? Thanks.