Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

Issue in getting html table in RTE

Question posted by Abdul on November 18, 2019

Hi All, Iam trying to get the HTML content in rich text editor for which i created html rule and done the property-set-html to set the html stream to a property and doing a show-property method and calling the activity in javascript to set the content in ...

Application developmentJava and activitiesCorrespondenceUser interface
Reply posted on December 6, 2019 by Abdul

Hi mahab, Sorry for late reply,i got busy in other task. The motive for showing table to RTE was to enable "As a user he should be able to include dynamic page list into RTE"  so to show the columns(page list properties) as heading in table....

Stream node remain in "JOINING_FAILED" status

Question posted by JohanH55 on November 26, 2019

Hi All We have a cluster in Production with one node on the Stream tab of the "Decisioning: Services" landing page remaining in JOINING_FAILED status (see attached screen shot). We traced it to this snippet in the Kafka server.log file:...snip.. ...

Case managementDecision managementPega Customer Decision HubPega Customer Service Application
Reply posted on December 6, 2019 by JohanH55

Hi Abhinav In my very first post I included an extract from that log file. I'm attaching a copy of the latest log file. Regards, Johan

Error while parsing csv file

Question posted by Chinna on December 5, 2019

Hi Team, Is there any way to trigger an email to users if there is an error while parsing csv file(File Listener)? Error: com.pega.pegarules.pub.PRException: Error while parsing: Invalid escape sequence. Escape character must be followed by either field d ...

CustomizationJava and activitiesIntegrationGeneral questions
Reply posted on December 5, 2019 by SudhaSundeepD

Hi Chinna,  Alternatively, you can skip parsing the CSV directly using FileListener options and then use your service activity to process the CSV using the delimiter/parsing methods with appropriate error handling.   This way you would have more...

Unable to open pdf attached to a case while opening from a different case

Question posted by kishorekumaryanala on December 5, 2019

Hi All, We have a requirement to open a pdf on click of a button, i am able to download the pdf on click of a button but i am not able to open that pdf on click. Ex: I have created a case A-1 and attached a PDF to this case Later i have created a differen ...

Java and activitiesPega PlatformUser interface
Reply posted on December 5, 2019 by Vikash KarnPega

Hi Kishore, The default behavior is whenever you click on any attachment in the work object, it will download the attachment and not view the attachment. To address your requirement you can configure a custom pdf viewer, which will display the pdf...

Entity Extraction- Pega NLP

Question posted by Jagdish Makana on August 20, 2019

Hi, I have a requirement for one of my client, where we want to be able to extract multiple list of entities from email. For example below: Hi, Please cancel the policy for below members: 1. Name- John Doe, Policy Number- 323432432 2. Name- Jason Gillespi ...

Decision managementPega Customer Decision HubPega Marketing
Reply posted on December 5, 2019 by AnandhP3

Hi Jagdish, On the latest version IPV can handle multiple request on the single e-mail. https://community.pega.com/knowledgebase/articles/whats-new-pega-platform/trigger-multiple-actions-during-email-intelligent Please check this one. Regards, Anandh

Errors while performing requestor quiesce: Requestor no longer valid, processing not possible.

Question posted by PradeepChowdaryP on November 4, 2019

Hi Team, Below mentioned error messages has been observed in the logs and are severely causing performance test login failure issues. 1)][error while performing requestor quiesce][STACK][com.pega.pegarules.pub.context.RequestorLockException: Requestor no ...

Java and activitiesPerformanceSystem administrationGeneral questions
Reply posted on December 5, 2019 by tiwak1Pega

Hi,  Below could be helpful:  https://community.pega.com/support/support-articles/exceptions-occur-running-load-test Thanks

Set Clipboard Property value from Javascript variable

Question posted by singr15Pega on December 4, 2019

I have a javascript which is retrieving parameters from the URL. There is a clipboard property which should be set as the parameter value fetched by javascript. I tried using pega.u.d.setProperty("$PpxRequestor$pTileToOpn", myTile); But it didn& ...

Application developmentJava and activitiesData management
Reply posted on December 5, 2019 by GeedAPega

Hi, Below are the links where similar requirement has been discussed and answered. Please refer, https://community1.pega.com/community/pega-product-support/question/javascript-variable-clipboard-properties https://community1.pega.com/community/pega...

Unable to consume data from Kafka

Question posted by Dileep Kumar Balaga on November 25, 2019

Hi All, Kafka instance created successfully in pega and we are able to send the messages as publisher to a topic in kafak without any issues. At the same time we need to consume the messages as a subscriber for another topic where the messages would poste ...

Decision managementPega Customer Decision HubPega Marketing
Reply posted on December 4, 2019 by Abhinav7Pega

Hi Dileep, Are you able to see any node in decisioning-->infrastructure-->services--->stream. Thanks, Abhinav

Read HTTPHeaderRequest

Question posted by MichaelB9860 on November 26, 2019

We are trying to capture the users unique identifier so that we can log the user into the application as the X509 certificate's unique ID (ten digit number). We have configured Tomcat with a secure key store and trust store where the system prompts f ...

Java and activities
Reply posted on December 4, 2019 by MichaelB9860

I should rename this topic from "Read HttpHeaderRequest" to "Problem reading certificate credentials from CAC and log user into Pega".   I have added some more detail in the attached word document. 1. I have configured tomcat with...

Create a Text file and attach to work object at the run-time- without user intervention

Question posted by SVAQuest on December 1, 2019

Hi All, Thanks John for the highlighted approach (How can create file type.txt? https://community1.pega.com/community/pega-support/question/how-can-create-file-type-txt) It was working fine when we perform this approach from a standalone activity and able ...

Application developmentJava and activitiesCase management
Reply posted on December 4, 2019 by CarissaW_GCSPega

What do you see when tracing? The Case Type and Flow event types could be useful to see when it tries to progress to the next step in the process.