Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

How the FlowProblems OOTB flow rule works

Question posted by agarlPega on May 22, 2018

Hi Guys, I need some help on FlowProblems OOTB flow rule and how it works. I guess during case processing if something goes wrong, FlowProblems flow rule is invoked, I need to understand, what is the best option to navigate this flow in case we want to tr ...

Case management
Reply posted on July 12, 2019 by ShashiP0

Hey, Did you find the answer to your question. If yes, then would you share your knowledge on problem flows:-)   Thanks!!

Answered

How to Log Raw REST Request

Question posted by DanielR6574 on December 20, 2018

How do you log the Raw Request that Pega is sending for a Connect-REST POST: Not just the JSON and not the other bits and pieces that the debug logging gives you and not the other bits and pieces available on the parameter page in the tracer, but the actu ...

Java and activitiesIntegration
Reply posted on December 31, 2018 by DanielR6574

Enbaling the " Debug/All " for " com.pega.pegarules.integration.engine.internal.connect.rest.RESTConnector " class will log the content of request and response.  When viewing the log files, if viewing through Pega Designer Study,...

Closed

OOTB Step Approve/Reject-using Case Wide

Question posted by BALASUBRAMANIAMD2991 on December 28, 2018

I have a requirement need to Cancel case any time in the Case Life Cycle, my idea was to add as optional action- eventually is become cancel local action in case lifecycle. But thought of utilizing OOTB Approve/Reject, My Question is during different case ...

Case management
Reply posted on December 31, 2018 by MarissaRogersMod

Closing this post as a duplicate of your post in the Lead Systems Architect Community. Please continue the discussion there to avoid duplicate effort. Thank you!

Cancel hotel/food Scenario

Question posted by RACHURIN on December 29, 2018

Customer Should be able to see his hotel/Food bookings and should be able to cancel them 2 days prior to the booking start date. Cancellation request must be sent to Hotel Manager/Food Manager for approval. If cancellation is 1 day prior to booking start ...

Designer StudioCase management
Reply posted on December 31, 2018 by MarcLasserre_GCSPega

Hello, Is it a question? Have you try using SLA.

pxSecuritySnapshot.pxAvailableApps includes PRPC:users, which is not part of Operator's accessgroup list

Question posted by SantoshAnisetty on December 28, 2018

The page pxThread.pxSecuritySnapshot.pxAvailableApps in system pages is including PRPC:Users in the list however the user doesn't have that access group as part of his operator's profile. I'm not sure how that is getting included in the lis ...

Application developmentDesigner StudioJava and activitiesSecuritySystem administration
Reply posted on December 30, 2018 by SantoshAnisetty

I'm using 7.2.

How can we add an image into a local data source while running the case

Question posted by ravitejp on December 28, 2018

I have to add an image while running a case and that image must be stored in my local data source. ***Edited by Moderator: Pallavi to update platform capability tags*** ...

Case managementUser interface
Reply posted on December 30, 2018 by ravitejp

I created one field group list property as item details, in that item image and some other fields are there. So while the case is running the entered data should store in my local data store. How to do that, because it is a field group list I do not...

ToleveledGroup and SLA

Question posted by SONU_14 on December 22, 2018

I have used ToLeveledgroup activity to route the case to case workers based on their workload and if i am configuring an SLA on that assignment step the case is not getting routed... ***Edited by Moderator: Pallavi to update platform capability tags*** ...

Case management
Reply posted on December 29, 2018 by DharanitharanR

I did trace its listing out all the workgroup operators in the sql results, post which it opens all operators and results with empty operator.

Disable the Selected Dates

Question posted by NagarjunaP2697 on December 27, 2018

Hai, The requirement is There is a Calender Control,For the First Time When the case is created the User has to Select the date Using dateOnly Property(Calender Control),For the Second time when the Case is Created, for the Second time the Date Selected b ...

Case managementDecision managementUser interface
Reply posted on December 29, 2018 by Deva_Prathapaneni

Hi, I think it is quiet difficult to disable the selection of date instead you can implement validation if they select same date. Thanks, Deva

Answered

Customizing error message in pop up

Question posted by OrianneS on December 28, 2018

Hello, I have a section that allows users to search for a Work Object "OPQ" by two means:- either with an autocomplete that will list all OPQ objects matching the workgroup of the user and retrieves the pyID in the field- or with a search icon u ...

CustomizationUser interface
Reply posted on December 28, 2018 by OrianneS

Thank you both, I just did not reload my portal!