Reply posted on December 11, 2019 by kishorekumaryanala
any suggestions on how to achieve this?
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HI, Thanks for your reply. I just noticed that now when I click the Previous button in the screen, it takes me to the next screen instead of traversing backward. Please find the screen shots and detail attached herewith. Please help. Thanks and regards...
Hi @ GeedA In presentaion tab we are using Edit option as Read-only(always). For Edit options Auto only we are able to select the option mentioned by you above. PFB image.
Hi, Instead of using UpdateStatus activity. You can give a try using pxForceCaseClose utility to update the status and complete the assignment.
Hi, I tested this with pega customer service application. i waited for 10 min and it is still open. Also checked the rules if there are any SLAs associated with the assignment. There are none. Probably, you may need to check if below rules have been...
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