Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
6% (6 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 103
Groups audience: 
Pega Support

Need advice for QueueForAgent

Question posted by JohnB097 on December 9, 2019

How does Pega recommend that we use QueueForAgent? What class should I queue? Should it always inherit from System-queue? ...

Case management
Reply posted on December 11, 2019 by JohnB097

After trying some code changes I was able to confirm what I knew already.    Queuing the entire work object is not the best choice.   It is better to queue a class that just provides a handle to the work that you need to process.  For example  just...

Report Definition- Display values across columns

Question posted by JohnPaulRaja,C on December 13, 2018

Hi, Report definition column is configured with Display values across columns, repeating tree grid is sourced from this report definition but configured column is not showing as header. When I run the report definition directly using action, it shows corr ...

ReportingUser interface
Reply posted on December 11, 2019 by mahab_GCSPega

Hi John Could you please attach screen shots as user "gudam" previously had requested so we could get a sense of what you are trying to do. Thanks

Buttons get hidden when going back to previous screen. Please help

Question posted by ShibashisS on December 11, 2019

Hi, I am new to Pega. I hide the default buttons (Submit, Cancel) in the forms by checking the "Hide the default action section buttons" check box. I have then added a Previous and Next Button in the screen and in each button added an Action Set ...

User interface
Reply posted on December 11, 2019 by Krithiga_GCSPega

ANy reason why you are not using TabbedSCreenFlow7 harness which has this feature built it? It is an available rule and you should be able to customize to suit your needs.

Screen Navigation Issue. Please help

Question posted by ShibashisS on December 11, 2019

Hi, Next button is taking me to the next screen, but the Previous button is also taking me to the next screen instead of traversing backward. Please see the attached screen shot for more details. Please help Thanks and regards Shibashis ...

User interface
Reply posted on December 11, 2019 by Krithiga_GCSPega

I am not sure what version you are on, this is provided OOTB if you use a tabbed screen flow harness. You should be able to customize it to suit your needs.  On Pega 8.x check OOTB pyScreenFlowFooter section to check how the "Back" and "...

Date format in Table layout

Question posted by SuryaYanamandra on December 10, 2019

Hi, PFA document, I would like to display dataformat as MM/DD/YYYY HRS:MINS format by selecting Date/Time option in presentation tab of Table Layout. But is displaying as MM/DD/YYYY only. But in Dynamic layouts it is getting displayed as expected I.E MM/D ...

Application developmentUser interface
Reply posted on December 11, 2019 by GeedAPega

Hi Surya, I have tried with Edit option as Read-only(always) in the presentation tab of DateTime Property and it is working fine at my end. I checked in 8.1.6 environment. Could you please provide your Pega product version? Also, ensure that the...

Helper Text Not Working For Dropdowns/Autocomplete

Question posted by Piyush on August 25, 2019

When the helper text is used on a text input using a field value, it displays the field value information with a question mark when hovered. However when the same is done on a dropdown/autocomplete it just displays the field value ID not the translation/d ...

Application developmentUser interface
Reply posted on December 11, 2019 by bollvPega

Hey, can you please provide us the SR number if you have raised it.

How to add Double quotes and,(comma) on each parameter.

Question posted by Choppa.Srinivasarao on December 11, 2019

'"'+Param.FMAccNum+'"' > Adding double quotes. Parameter+","+'"'+.Property+'"' Thnak you, Srinivas. ***Moderator Edit-Vidyaranjan: Updated Platform Capability*** ...

Java and activities
Reply posted on December 11, 2019 by GeedAPega

Hi, Could you please elaborate your usecase scenario to understand better? To which control or rule you are trying to pass the parameter? Which version of Pega you are using? Thanks, Geeda.  

About pyEffortEstimate & pyEffortActual

Question posted by Thangasuresh-pega on December 11, 2019

Hello Team, I would like to get help from someone to understand the OOTB properties pyEffortEstimate & pyEffortActual.---Function name: pickBalancedOperator--- int aEffort = workPage.getProperty("pyEffortEstimate").toInteger()- workPage.getP ...

CustomizationJava and activitiesCase managementProcess (flows)Pega Platform
Reply posted on December 11, 2019 by AnthonyTham

Hi, Those properties were largely used in Management Reports on older versions of Pega. Please see below links. https://community.pega.com/knowledgebase/articles/standard-management-reports https://community.pega.com/knowledgebase/articles...

Activity not being called from JavaScript on initial login

Question posted by Sai Charan on December 9, 2019

Hi All, I am calling an activity from JavaScript using the below code- oSafeUrl = new SafeURL("ClassName.ActivityName"); oSafeUrl.put("Param",value); var request = pega.util.Connect.asyncRequest('GET',oSafeUrl.toURL()); ...

Application developmentDesigner StudioJava and activitiesProduct support
Reply posted on December 11, 2019 by Sai Charan

Hey Marc, I have tried the mentioned approach but it still doesn't seem to call the activity neither during initial launch nor during subsequent calls.