Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

QueryVBDOperation- java.lang.ArrayIndexOutOfBoundsException

Question posted by PonnurangamN2827 on June 23, 2019

Team, we are observing so many entries like below in Pegarules.log file in production environment. 2019-06-20 07:56:55,174 [n-operation.thread-0] [STANDARD] [] [] (ce.operation.QueryVBDOperation) FATAL- [127.0.0.1]:5751 [vbd] [3.8] null java.lang.ArrayInd ...

Java and activitiesPerformance
Reply posted on December 7, 2019 by PonnurangamN2827

any suggestions would be much appreciated in this case

Unable to install Pega Marketing 8.3

Question posted by Ratan on December 6, 2019

App server Configuration: JBoss v7 Pega v8.3 DB Server configuration: PostgreSQL v11 I have one database with the name "pega" It already has couple of schemas with the names 1) rules 2) data I am trying to install Pega Marketing v8.3 Couple of p ...

Application developmentPega MarketingInstallation and deploymentDatabase management
Reply posted on December 6, 2019 by WINKMPega

If you want to use "use configuration in preferences" rather than connection pooling, there is additional configuration required. There needs to be a system setting specifying the datasource to use for the ExternalMKTData DB. For example, to...

Issue in getting html table in RTE

Question posted by Abdul on November 18, 2019

Hi All, Iam trying to get the HTML content in rich text editor for which i created html rule and done the property-set-html to set the html stream to a property and doing a show-property method and calling the activity in javascript to set the content in ...

Application developmentJava and activitiesCorrespondenceUser interface
Reply posted on December 6, 2019 by Abdul

Hi mahab, Sorry for late reply,i got busy in other task. The motive for showing table to RTE was to enable "As a user he should be able to include dynamic page list into RTE"  so to show the columns(page list properties) as heading in table....

Error while parsing csv file

Question posted by Chinna on December 5, 2019

Hi Team, Is there any way to trigger an email to users if there is an error while parsing csv file(File Listener)? Error: com.pega.pegarules.pub.PRException: Error while parsing: Invalid escape sequence. Escape character must be followed by either field d ...

CustomizationJava and activitiesIntegrationGeneral questions
Reply posted on December 5, 2019 by SudhaSundeepD

Hi Chinna,  Alternatively, you can skip parsing the CSV directly using FileListener options and then use your service activity to process the CSV using the delimiter/parsing methods with appropriate error handling.   This way you would have more...

Unable to open pdf attached to a case while opening from a different case

Question posted by kishorekumaryanala on December 5, 2019

Hi All, We have a requirement to open a pdf on click of a button, i am able to download the pdf on click of a button but i am not able to open that pdf on click. Ex: I have created a case A-1 and attached a PDF to this case Later i have created a differen ...

Java and activitiesPega PlatformUser interface
Reply posted on December 5, 2019 by Vikash KarnPega

Hi Kishore, The default behavior is whenever you click on any attachment in the work object, it will download the attachment and not view the attachment. To address your requirement you can configure a custom pdf viewer, which will display the pdf...

Entity Extraction- Pega NLP

Question posted by Jagdish Makana on August 20, 2019

Hi, I have a requirement for one of my client, where we want to be able to extract multiple list of entities from email. For example below: Hi, Please cancel the policy for below members: 1. Name- John Doe, Policy Number- 323432432 2. Name- Jason Gillespi ...

Decision managementPega Customer Decision HubPega Marketing
Reply posted on December 5, 2019 by AnandhP3

Hi Jagdish, On the latest version IPV can handle multiple request on the single e-mail. https://community.pega.com/knowledgebase/articles/whats-new-pega-platform/trigger-multiple-actions-during-email-intelligent Please check this one. Regards, Anandh

Errors while performing requestor quiesce: Requestor no longer valid, processing not possible.

Question posted by PradeepChowdaryP on November 4, 2019

Hi Team, Below mentioned error messages has been observed in the logs and are severely causing performance test login failure issues. 1)][error while performing requestor quiesce][STACK][com.pega.pegarules.pub.context.RequestorLockException: Requestor no ...

Java and activitiesPerformanceSystem administrationGeneral questions
Reply posted on December 5, 2019 by tiwak1Pega

Hi,  Below could be helpful:  https://community.pega.com/support/support-articles/exceptions-occur-running-load-test Thanks

Pega Marketing- Send SMS to more than one mobile number

Question posted by SathishV1966 on December 5, 2019

Hi, We are on PM 8.3 and Pega 8.3.1 We have a business requirement where one customer has more than one mobile number Is there feasibility/option to send same sms treatment to multiple mobile numbers when we run multi channel campaign? Thanks Sathish ...

Pega Marketing
Reply posted on December 5, 2019 by Saleem_APega

Unfortunately there is no such capability.