Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support
Answered

How to calculate DateTime values in report using operator's timezone?

Question posted by DavidH0692 on January 28, 2019

I have a report where I must select cases that were resolved in a specific timeframe I'm using functions like Day of the week of and Difference in days between to compare dates in the required logic, but I see it doesn't take the operator's ...

Application developmentPega Customer Service ApplicationReporting
Reply posted on December 6, 2019 by Charan_Tummala

We have a similar issue, Can you post a screenshot.

Answered

This activity may not be called directly from input: RULE-OBJ-ACTIVITY DATA-ADMIN-OPERATOR-ID OPENOPERATxxxxxx

Question posted by sameerm2 on November 30, 2019

I have designed a portal in Data-Portal class.This portal shows all list of operator on the organizattion all with some jonied report properties.Source to that table layout is a data page of class Data-Admin-Operator-ID page:D_BrowxxxxxOperators. On click ...

Application developmentJava and activitiesData managementUser interface
Reply posted on December 4, 2019 by PriyabharathiPega

The below links would help you to get a better understanding of the use of Allow direct invocation from client or a service option is allowed https://community.pega.com/sites/default/files/help_v731/procomhelpmain.htm#rule-/rule-obj-/rule-obj-activity...

Answered

Passing multiple Values for a field in Report Definition

Question posted by Adarsha_Mohan on December 3, 2019

Hi, i have a requirement to fetch the data from different tables and populate the data to excel.so for this i have created one Report definition and joined many tables to fetch the required data.this report definition i'm calling from Activity. i hav ...

Application developmentReporting
Reply posted on December 3, 2019 by Adarsha_Mohan

Thanks Abhinav. i tried second option which you gave, it worked for me.  

Answered

Serial number/Row number in Report Definition

Question posted by Renuka on December 3, 2019

how to add a column which generates the row number sequentially in report definitions dynamically? ...

Reporting
Reply posted on December 3, 2019 by Renuka

To get the above requirement please follow below steps. Step 1: Create a control  and uncheck the Auto-generated checkbox. Step 2: Copy and paste the below code. <span> <%   int SI= Integer.parseInt(tools.getParamValue("startIndex"))...

Answered

Class Association Rules for Reporting

Question posted by Jerome@quavo on November 15, 2019

Has anyone had success using class association rules? Nothing that I do gets the association to actually show up as available in the report, at dev time. I've looked up the article at https://community.pega.com/sites/default/files/help_v83/procomhelp ...

Pega PlatformReporting
Reply posted on November 26, 2019 by RonLee_GCSPega

Hi Jerome, I don't think Design Studio automatically adds entries to Pages & Classes for Sub-reports either. I'm not sure why not, but it certainly wouldn't hurt to mention the requirement in the help page.

Answered

How to enable Oracle JDBC logging in tomcat

Question posted by NagendranA6739 on November 10, 2019

Hi, we see connectivity issues to database from app server. the issue is sporadic and affect only one node in multi node cluster and it recovers it self after sometime. we have ruled out DB issues and network issues as it affects only one node for a perio ...

Pega CloudPerformanceInstallation and deploymentDatabase management
Reply posted on November 26, 2019 by NagendranA6739

Thanks Kevin, the duplicate entry is being set by start script, once I fixed it logging is working.

Answered

Referencing a Dynamic System Settings variable from javascript

Question posted by KeithW59 on November 25, 2019

I have a javascript function that I call from an action set on a button. I have a variable in that javascript that I want to have set to a dynamic system setting variable. ...

Java and activitiesUser interface
Reply posted on November 25, 2019 by KeithW59

I used your second option with a data transform and passing the parameter. It worked like a charm. Thanks!

Answered

Bi-Directional Sync errors in logs

Question posted by MohammadS4753 on November 24, 2019

Hi, Our pega application log is filling with below Bi-Directional sync error, It would be grate if you can let us know the cause and fix for this. 2019-11-25 12:22:16,290 [l-threads-475163614)] [STANDARD] [] [alesAutomation:07.31] (PegaFW_Work_Appointment ...

Pega Sales AutomationPerformance
Reply posted on November 24, 2019 by Shekhar_ShubhamPega

Hi, This is a bug. I guess you need HFix-42336 (This one for for 7.3.1, looks like you are also using 7.3.1). Raise a SR and check this one. Also check  https://community.pega.com/knowledgebase/articles/pega-sales-automation-hotfixes  there are few...

Answered

Unable to see the schedule option for a report on report browser

Question posted by RameshD6363 on November 11, 2019

Hi Everyone, We have a report in report browser on one of the class(Say Class A) and it has some schedule tasks. Recently, We have implemented a security policy on the Class A and moved it to production. Now, we are unable to see schedule option for the r ...

ReportingSecurity
Reply posted on November 21, 2019 by RameshD6363

Thank you Vaspoz and Santhosh!