Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

Does Pega KM Rest API be able to get articles by roles?

Question posted by yingq689 on December 3, 2019

Hi: For KM, we will call REST APIs to get KM articles, and then put the content into node level data page. But when I look at the URL/parameters of the KM REST APIs, I don’t see any parameter regarding access role. So how can we associate access role to t ...

Pega Knowledge
Reply posted on December 6, 2019 by yingq689

Hi Susan:      I opened the activities related to KMGetArticlesAndPosts Rest web service, I see activity description "Call activity to search in help site and/or community site". So does this Rest web service only search in help site...

Issue in getting html table in RTE

Question posted by Abdul on November 18, 2019

Hi All, Iam trying to get the HTML content in rich text editor for which i created html rule and done the property-set-html to set the html stream to a property and doing a show-property method and calling the activity in javascript to set the content in ...

Application developmentJava and activitiesCorrespondenceUser interface
Reply posted on December 6, 2019 by Abdul

Hi mahab, Sorry for late reply,i got busy in other task. The motive for showing table to RTE was to enable "As a user he should be able to include dynamic page list into RTE"  so to show the columns(page list properties) as heading in table....

Error while parsing csv file

Question posted by Chinna on December 5, 2019

Hi Team, Is there any way to trigger an email to users if there is an error while parsing csv file(File Listener)? Error: com.pega.pegarules.pub.PRException: Error while parsing: Invalid escape sequence. Escape character must be followed by either field d ...

CustomizationJava and activitiesIntegrationGeneral questions
Reply posted on December 5, 2019 by SudhaSundeepD

Hi Chinna,  Alternatively, you can skip parsing the CSV directly using FileListener options and then use your service activity to process the CSV using the delimiter/parsing methods with appropriate error handling.   This way you would have more...

Unable to open pdf attached to a case while opening from a different case

Question posted by kishorekumaryanala on December 5, 2019

Hi All, We have a requirement to open a pdf on click of a button, i am able to download the pdf on click of a button but i am not able to open that pdf on click. Ex: I have created a case A-1 and attached a PDF to this case Later i have created a differen ...

Java and activitiesPega PlatformUser interface
Reply posted on December 5, 2019 by Vikash KarnPega

Hi Kishore, The default behavior is whenever you click on any attachment in the work object, it will download the attachment and not view the attachment. To address your requirement you can configure a custom pdf viewer, which will display the pdf...

Errors while performing requestor quiesce: Requestor no longer valid, processing not possible.

Question posted by PradeepChowdaryP on November 4, 2019

Hi Team, Below mentioned error messages has been observed in the logs and are severely causing performance test login failure issues. 1)][error while performing requestor quiesce][STACK][com.pega.pegarules.pub.context.RequestorLockException: Requestor no ...

Java and activitiesPerformanceSystem administrationGeneral questions
Reply posted on December 5, 2019 by tiwak1Pega

Hi,  Below could be helpful:  https://community.pega.com/support/support-articles/exceptions-occur-running-load-test Thanks

Set Clipboard Property value from Javascript variable

Question posted by singr15Pega on December 4, 2019

I have a javascript which is retrieving parameters from the URL. There is a clipboard property which should be set as the parameter value fetched by javascript. I tried using pega.u.d.setProperty("$PpxRequestor$pTileToOpn", myTile); But it didn& ...

Application developmentJava and activitiesData management
Reply posted on December 5, 2019 by GeedAPega

Hi, Below are the links where similar requirement has been discussed and answered. Please refer, https://community1.pega.com/community/pega-product-support/question/javascript-variable-clipboard-properties https://community1.pega.com/community/pega...

Anonymous Helpsite

Question posted by DavidM3162 on December 2, 2019

Is there any documentation or has anyone successfully set up Pega Knowledge for non-Pega users? We have helpsites in 8.3, but we are unsure how to allow users that are not on the platform to access it. Any assistance is greatly appreciated. ...

Pega Knowledge
Reply posted on December 4, 2019 by Abhinav7Pega

Hi, You can use below link to access helpsite. https://community.pega.com/sites/default/files/help_v722/procomhelpmain.htm#home.htm%3FTocPath%3DWhat's%2520new%2520in%2520this%2520release%7C_____0 Thanks, Abhinav