Hello Friends, We want to customize the Genesis integration with Pega Customer servcie/ Pega Platform without using the CTI integrations for telephony channel. Can you pleases suggest if there is any APIs can do this job for me? Thanks in advance. Best Re ...

Hi All, I am trying to call a function of one js file from another function of a different js file, is there any way in pega to achieve this? i am trying to use eval function in one js file to execute another function in different js file. both the JS fil ...

Hello, I'm trying to set-up a PEGA deployment manager. https://community.pega.com/knowledgebase/articles/devops-release-pipeline-overview/installing-upgrading-and-configuring-5#configauth Step 1: point 6 in the above link mentions to import "Peg ...

Hi all, we got the requirement from customers to send link to open an assignment via email. This is not complicated itself but we would like to encrypt this URL rather than sending URL in plain text. Is it possible to achieve such functionality? I know ab ...

we have repeating grid with one of column has dropdown control. Adjacent cell will be ready only or editable based on dropdown value selection as per business requiremen and we are refreshing current row. some times we are receiving pop with error message ...

Hello Champions, I was trying to retrieve emails from outlook. But could not get proper details for some of the properties of emailitem proxy. The information/blue link is showing as "Exception has been thrown by the target of an invocation." in ...

Hi, We need to know what are the minimum necessary prerequisites for implementing NLP processing of email channel? As described in UTILIZING TEXT ANALYTICS FOR EMAIL ROUTING​ course. This functionality comes OOTB with Pega platform? No additional framewor ...

Hi, Can anyone please let me know the feasibility of the below requirement, When the user clicks on "Export to Excel" from the RD, default "ExportData.xls" file is downloaded. Our requirement is to change the file name with extension f ...

Hi: After I login to Deployment Manager with super admin role, and then click UsersàPeople, an error page shows up. Here I attach the log file so that you can investigate. But if I first open a pipeline and then click UsersàPeople, the page can show succe ...

Hello everyone, I would like to install Pega on a server for learning purposes, so I have the following question: Which version of Pega should I try to install? At this point I'm working with Pega Personal Edition but I'm not sure how limited I ...