Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
31% (31 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 99
Groups audience: 
Pega Support

Guardrail warning- create a test case

Question posted by Srikanth J on September 3, 2018

Hi All, We have recently updated our application from 7.1.9 to 7.4. When we are doing our development in 7.4.0 pega is logging a new Test case warning which is impacting the Compliance score. You should create a test case for this rule to identify any reg ...

Designer StudioCase managementTest AutomationUpgrades
Reply posted on December 5, 2019 by MarissaRogersMod

This link should work.

Does Pega support for Microsoft Graph REST API?

Question posted by Mahesh.K on December 3, 2019

Hi All, Our organization discontinued access to O365 mailbox via IMAP. We are not able to read email from Pega email listeners now. O365 team has suggested us to use Microsoft Graph REST APIs for reading and sending emails. Do pega have any plan to includ ...

CustomizationIntegrationPega Platform
Reply posted on December 5, 2019 by Mahesh.K

That's correct, We can create our own code to handle emails, but it will be like recreating email listeners functionality 

Entity Extraction- Pega NLP

Question posted by Jagdish Makana on August 20, 2019

Hi, I have a requirement for one of my client, where we want to be able to extract multiple list of entities from email. For example below: Hi, Please cancel the policy for below members: 1. Name- John Doe, Policy Number- 323432432 2. Name- Jason Gillespi ...

Decision managementPega Customer Decision HubPega Marketing
Reply posted on December 5, 2019 by AnandhP3

Hi Jagdish, On the latest version IPV can handle multiple request on the single e-mail. https://community.pega.com/knowledgebase/articles/whats-new-pega-platform/trigger-multiple-actions-during-email-intelligent Please check this one. Regards, Anandh

Stream node remain in "JOINING_FAILED" status

Question posted by JohanH55 on November 26, 2019

Hi All We have a cluster in Production with one node on the Stream tab of the "Decisioning: Services" landing page remaining in JOINING_FAILED status (see attached screen shot). We traced it to this snippet in the Kafka server.log file:...snip.. ...

Case managementDecision managementPega Customer Decision HubPega Customer Service Application
Reply posted on December 5, 2019 by Abhinav7Pega

Hi Johan, Okay, It means something wrong with kafka itself.Can you please share error logs which got generated during kafka startup. Thanks, Abhinav

Pega Marketing- Send SMS to more than one mobile number

Question posted by SathishV1966 on December 5, 2019

Hi, We are on PM 8.3 and Pega 8.3.1 We have a business requirement where one customer has more than one mobile number Is there feasibility/option to send same sms treatment to multiple mobile numbers when we run multi channel campaign? Thanks Sathish ...

Pega Marketing
Reply posted on December 5, 2019 by Saleem_APega

Unfortunately there is no such capability.

Why Pega marketing OOTB service API,Container is supporting request payload only JSON not XML?

Question posted by GodavariM5332 on December 5, 2019

As part of pega marketing framework installation, we see OOTB service API called PegaMKTContainer/V2/Container, its supporting request payload JSON only. Our requirement is to support XMl payload, instead of creating new service API doing changes is there ...

Pega Marketing
Reply posted on December 5, 2019 by KevinZheng_GCSPega

At high level, REST is the industry standard at the moment and hence JSON payload, which is in general performing better than any XML based protocol (e.g., SOAP). 

Create case in tenant layer with Email listener from shared layer

Question posted by Sree Evonsys on December 5, 2019

HI, We have multitenant environment with multiple tenants. We have email listener at shared layer. Out requirement is to create a case in tenant layer based on some condition like email ID. I am setting tenant name in email activity for Requestor page but ...

Case managementData and integration
Reply posted on December 5, 2019 by SUBRAMANYAM-1Pega

Hi, You can use below code it will switch to the tenant context From shared layer try{com.pega.pegarules.priv.context.PegaRequestor p=((com.pega.pegarules.priv.context.PegaRequestor)tools.getRequestor()); p.setTenantName(tenantId); LogContext.put("...

8.3.1- Component Gaurdrials

Question posted by Srikanth Gaddamanugu on December 4, 2019

For Pega 8.3.1 Components, we are getting 3 guardrials which doesnt make sense This application's UI pages class has been left blank. It is recommended to select a UI pages class in the application This application's integration class has been l ...

Application developmentCase managementUser interface
Reply posted on December 5, 2019 by GeedAPega

Hi, The below link might be helpful to understand the new feature in 8x. https://community1.pega.com/community/pega-support/question/new-application-rule-guardrail-warning Thanks, Geeda.

How to expand Pega Marketing Real-Time Container APIs?

Question posted by EugenioC on December 14, 2018

Checking the CaptureResponse API for Pega Marketing Real-Time Containers, we have observed that while there is a way to specify the response of a customer to an Offer (Accepted, Rejected,...) by means of the request field "Outcome", there is no ...

CustomizationPega Customer Decision HubPega Marketing
Reply posted on December 5, 2019 by raghu_sPega

Aniket, I would recommend taking a look at the Pega Marketing User Guide and specifically at the Real-Time Containers chapter which will provide you the required details. You can find them here  https://community.pega.com/knowledgebase/products...

Use of ActionAutoSubmit in Pega 8.1.1

Question posted by G.Adrian on December 4, 2019

Hi Team, I have an issue, when I tried to use the ActionAutoSubmit HTML/JSP (using GoBack flow action) in Pega 8.1.1 it's producing an error "This action is not allowed outside current user transaction". This always happen whenever I tried ...

Case management
Reply posted on December 5, 2019 by G.Adrian

Hi, There is no manual commit because this happen when User opened the work case from workbasket. If I use another flow action without ActionAutoSubmit, there is no error, but the work case stopped at the Perform Harness, this only happen in Pega 8.1....