Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
28% (27 votes)
Learn Pega
32% (31 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (23 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 98
Groups audience: 
Pega Support
Answered

How to effectively load Customer Spine data with Cassandra/DDS in Pega Marketing (Cloud)

Question posted by MarceloMarote on November 19, 2019

Hi guys, We are using Pega Platform 8.1.5 (PegaCloud) with Pega Marketing 8.1.5 In our current setup we are using the following repositories in order to store Customer data: Customer DDS table (internal Cassandra)- contains 100% of the Customer data Custo ...

Data and integrationIntegrationData managementPega CloudPega Marketing
Reply posted on December 3, 2019 by MarceloMarote

Hi Kevin, I've done some tests as you suggested. I split the one giant file into chunks of 100,000 records each so that each of the files can be processed in parallel in dataflow distribution runs. Since we have 3 dataflow nodes, the load time is...

Answered

Case Stage not picking at the runtime

Question posted by SVAQuest on November 22, 2019

Hi All, We have created Case Type in Ruleset:01-01-01 with one Stage. In higher version of case type, we change the existing stage to 2 and create a new stage as 1. But at the runtime the flow at the Stage 1 never picks at the runtime. Stage 1- Simple flo ...

Application developmentCase management
Reply posted on December 1, 2019 by SVAQuest

Thanks Vaspoz & Abhinav for the inputs. pyStartCase flow was configured as Screen flow instead pxStartCaseType. Issue resolved, when this changes are reverted back. 

Answered

Can we set only Deadline in SLA? (No goal and no passed Deadline)

Question posted by AkhileshD2727 on November 21, 2019

Hi All, We have an requirement where we need to set only Deadline for SLA. But we observed that Unless Goal is defined SLA is getting triggered. Just wanted to understand do we always need to set Goal to start an SLA? ...

Case management
Reply posted on November 30, 2019 by AkhileshD2727

Thank you for your responses,  I went ahead and setup a fake goal time so that Deadline actions will be invoked

Answered

Hiding Button In HTML Section

Question posted by BachtiarL on November 11, 2019

Hi everyone, I have a problem with visibility button in mobile app, I need to hide a button when it open not by desktop version. The problem is the section came from HTML, i want to try configure it but i think it's too risky. I try using CSS to hide ...

CustomizationMobilePega Sales AutomationUser interface
Reply posted on November 27, 2019 by BachtiarL

Thanks Srinivas

Answered

VSTO Outlook Addin Browser Redirected

Question posted by BachtiarL on November 19, 2019

Hi Everyone, I need help about VSTO Outlook Addin, is it possible to changing he default browser VSTO outlook addin browser from IE to another browser like firefox or chrome? I have a problem with my client. Our Client using IE 8 they don't want to u ...

CustomizationPega Sales AutomationUser interface
Reply posted on November 27, 2019 by BachtiarL

Thanks srinivas

Answered

A question regarding data page scope

Question posted by yingq689 on October 7, 2019

Hi: For this question: Match each data page scope to its use case: 1. Customer details for a compliant case handled by customer service representative. 2. Order history of the logged-in user that needs to be refreshed on every login. Could you please expl ...

Case managementData managementPega Platform
Reply posted on November 25, 2019 by yingq689

Thanks a lot!

Answered

Pega Marketing: how to create an e-mail mirror page?

Question posted by Nicolas@BIMA on November 14, 2019

Hi, I have to embed a link to an html page mirroring my email treatment, in the email body. (eg: If you can't read this message, follow this link) Do I have to create a microsite or is there a simpler way to manage this? Any OOTB feature? Thanks for ...

Pega Marketing
Reply posted on November 22, 2019 by Nicolas@BIMA

The correct answer seems to create a section rule with thé html code of thé email and to accès it with a button opening an internat page

Answered

Custom control is not rendering pzActionSetAttributes

Question posted by FabioA35 on October 25, 2019

When including a custom button control in a section, calling the fragment "pzActionSetAttributes", to apply the "data-click" event and call customs actions, it works on parent case, but doesn't work on a grandchild case, using the ...

Case managementPega Platform
Reply posted on November 21, 2019 by Lochan_DVMod

Thanks for the update. We have marked Shruthi's reply as the Correct Answer.