Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (21 votes)
Learn Pega
31% (25 votes)
Participate in Ask the Expert sessions
1% (1 vote)
Get answers to my questions
24% (19 votes)
Get recognized as Participant of the week
6% (5 votes)
Network with Pega professionals
6% (5 votes)
Check out what's new at Pega
5% (4 votes)
Total votes: 80
Groups audience: 
Pega Support

async ajax call to an activity or datapage blocks the requestor

Question posted by DAMOREJ1 on October 18, 2019

Detailed Description We have a data page that needs to be pinged from the browser, simply to pre-fetch data that we know will be needed later on. We notice that if the datapage takes extra time to process, that the user is then prevented from moving along ...

Application developmentCase managementPega Platform
Reply posted on October 23, 2019 by DAMOREJ1

Would it be possible to get an explanation or code sample of what the Defer Load is actually doing under the hood. If a section can spawn off asynchronous processing, then it should be possible to achieve the same with a simple ajax call. 

Ask the Expert- Case Management with Arun Sarada

Discussion posted by Lochan_DVMod on October 11, 2019

Join Arun Sarada (@ArunSarada) in the Ask the Expert session (21-25 Oct) on Case Management! ...

Case management
Reply posted on October 23, 2019 by VenkataNarayanaReddy

Hi  ArunSarada,  I am having one parent case and 5 child cases. After reaching to stage I'll be displayed with 5 child cases. on selecting the link of the 1st child case, a window will be opened by replacing the parent case. here is my challenge...

Answered

Not able post Pulse message in different section

Question posted by EngincanY on October 23, 2019

Hi, I embedded pxFeed section in pyCaseMainAddInfo. I can see the posts but I can not post a new message. Nothing is happening when I click post button and also there is nothing on tracer. What could be possible defect? Thanks. ...

Application developmentCase managementPega Platform
Reply posted on October 23, 2019 by EngincanY

Thank you, first link has solved the issue.

Email Triage- default email response

Question posted by vigogPega on October 10, 2019

Hi There, I am working on v8.3. I have created an email channel with intelligent routing to create a case type if a topic is detected. All works fine but the user who sends the email to the channel always receive an email from the email account of the ema ...

Case management
Reply posted on October 23, 2019 by palas3Pega

Hi vivog, Thanks for posting the query. 1. You can remove the particular when condition which generates the email response in corresponding service email rule to not to generate the email. Please check image-1 2. If you want to customize the email...

LocalAction (replace current) Cancel button Issue

Question posted by TRILOK on October 22, 2019

Hello, I have customized pyTransferAssignment for our need, i added our buttons instead of caseactionarea buttons. I am lauching transferassignment as "replacecurrent". On a click of Cancel button (actionset Cancel) i was expecting to go back to ...

Case managementUser interface
Reply posted on October 23, 2019 by sinhv1Pega

Hi, For the below exception: Either no actions are specified for this assignment or you do not have the permission to access any of them Could you please check whether you have the privileges to access the given local action? Also it would be helpful...

Agile Studio questions

Question posted by JamesGibbinsPega on October 21, 2019

I have some questions on Agile Studio: 1. Can you create a new application on top of Agile Studio? I notice that if you create a new application on top of Agile Studio from the New Application Wizard then you get some unpredictable effects in the new appl ...

Application developmentCase management
Reply posted on October 22, 2019 by Marc AldermanPega

In the 8.3 implementation guide it seems that the suggestion is to add rulesets and application rule as a manual process, so I guess it's possible that the new application wizard is not the way to go here. https://community.pega.com/knowledgebase...

How to generate a text file with case date in it?

Question posted by POORNIMA P P on October 21, 2019

My requirement is to get case data in the text file that should be generate as part of case processing.The text file format is First Name(0-9) space count,Date of birth(10-17)space count position.Please find the attachment to know the format.Can anyone he ...

Application developmentCase managementUser interface
Reply posted on October 22, 2019 by POORNIMA P P

Hi, Thanks for the reply.But I need to generate a text file(.txt) only in the above format.