Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support
Answered

25 + Predictive Models in a Single Strategy

Question posted by MSaravanan76 on November 12, 2019

As part of project, we are planning to use Predictive models which are built outside of Pega and importing them into Pega via PMML import. Data Analytics team is going to provide 25 to 30 Predictive models to use inside Pega. At any point of time,only one ...

Decision managementPega Customer Decision Hub
Reply posted on November 21, 2019 by Peter van der PuttenPega

Also predictive model execution is very fast- typically not something to worry about as a functional user.

Answered

Training Predictive Model in Pega

Question posted by MSaravanan76 on November 10, 2019

As part of our project, we are trying to use the predictive model which is built outside of Pega. The model will be imported into Pega via PMML import. Is that possible to modify/ train the model inside Pega after the import? Our current version is Pega M ...

Decision managementPega Customer Decision Hub
Reply posted on November 12, 2019 by MSaravanan76

Thanks Otto

Answered

Text extraction- language issue

Question posted by vigogPega on October 7, 2019

Hi There, I am defining an Entity extraction with a Ruta script. I defined my entity with support of ALL languages. My rule detect a pattern like 12-1234-1234567-12. This work fine (in the test the entity is detected) only if in my test I add some words. ...

Decision managementIntelligent Virtual AssistantPega Customer Decision Hub
Reply posted on October 25, 2019 by vigogPega

Thank you very much.  

Answered

InvocationTargetException by adding a new "create case command" in webchat channel

Question posted by WilhelmM on September 12, 2019

When I add a new create case comment to my WebChat channel, the modal dialog is not closing after submit click, and I get the following error on the clipboard page EditCommand: The Flow Action post-processing activity pzAddCommand failed: java.lang.Intern ...

Conversational channelsJava and activitiesDecision managementPega Customer Decision Hub
Reply posted on September 18, 2019 by WilhelmM

Yes I checked the Text Analyzer, the Decision Data Rule Rules and the taxonomy file. I realized that the Taxonomy file was always named Template.xlsx, regardles how I named the WebChat Channel. The Taxonomy file should be normally named, as far as I&...

Answered

Text categorization- topic detection- Packaging

Question posted by Adithya_Acharya on July 3, 2019

Hi, We have Text Analyzer rule (Topic Detection) configured for Email Channel and using Model based topic detection.We have uploaded around 15K records to train the model and the model is generated as a jar file. So if we are migrating this to different e ...

Pega Customer Decision HubInstallation and deployment
Reply posted on September 11, 2019 by prasanthkumarPega

Hi Team, You can only export the model to the other environments once you export the model will work fine. But if you want to train it you need to move even the Database tables. Regards Prasanth

Answered

Problem installing OCR Component

Question posted by tilman_1Pega on May 6, 2019

I installed the Pega Component in a 8.1 Pega Platform environment according to https://community.pega.com/knowledgebase/articles/installing-pega-ocr-component I also installed ABBYY FineReader on the same Pega Platform instance as described in the install ...

Intelligent Virtual Assistant
Reply posted on July 3, 2019 by SindhuG1

HI Thanks for your response. We have also installed it in /opt  and not inside the root folder. Sorry for the confusion earlier. I meant inside the main root folder.Please see the image attached for where the abby is installed under /opt and not inside...

Answered

Importing a PMML model

Question posted by thijhPega on June 7, 2019

Hi there, I would like to work through the tutorial Monitoring predictive models. However, the PMML-model that comes with the exercise (PredictCallContext.pmml) is unavailable from the tutorial page at this moment. I was wondering if you could supply me w ...

Pega Customer Decision Hub
Reply posted on July 1, 2019 by Otto_PerdeckPega

Note the data & models for DMSample are available from git (public, open sourced): https://github.com/pegasystems/cdh-datascientist-tools/tree/master/dmsample

Answered

Webchat reload loading the Resolve action in chat window

Question posted by MilanP on February 12, 2019

In Pega Infinily I have created this Webchat interface and the added the Mashup code(as it is generated on the Mashup tab of the interface) in a sample webapp running on Tomcat. ...

Conversational channelsIntelligent Virtual Assistant
Reply posted on June 20, 2019 by Som@Soprasteria

Hi MilanP, Can we implement webchat functionality on standalone pega8 or do we need customer service framework? Thanks Som

Answered

How to call Text Analyzer rule from process flow

Question posted by RGHERMANDI-1 on May 30, 2019

Hi, I'm on Pega 7.2.2. I 'd like to analyze the text of incoming emails to do entity extraction. I set up a text analyzer rule, that is fine. Now I need to invoke my text analyzer rule from a process flow. I know I can use an utility shape and c ...

Java and activitiesPega Customer Decision HubPega Customer Service Application
Reply posted on May 30, 2019 by Lochan_DVMod

Thank you for updating the solution! We will mark post as Answered.