Reply posted on May 24, 2019 by KevinZheng_GCSPega
MKT_WORK under data schema.
Collaborate with developers, support engineers, and experts who build and work with Pega products and services. Join us to get fast answers to your questions, and participate in our Ask the Expert sessions!
Congratulations to Sowmya Lam for achieving the title of Participant of the Week! Sowmya believes in sharing knowledge. She proved to be an amazing participant by writing a knowledge share article on a topic that is informative to the diverse audience in the community. Read her article here. Keep up the great work!
Call activity in requestor type and change the AG there. There is a default requestor type for IAC, Try modifying that.
In principle, you can use XMLHttpRequest.send() (e.g., https://developer.mozilla.org/en-US/docs/Web/API/XMLHttpRequest/send) to log the metric by calling a REST endpoint (Service-REST) hosted by Pega server.
I believe that by default it will just point to pr_sys_queues. I haven't seen it create its own database table unlike concrete Pega data tables. You'll have to create a new table with identical columns as pr_sys_queues and point your new...
Hi, That was my understanding from the post. Basically storing the desired operator ID value somewhere, such as in it's own page or property on the case, and then referencing it when you need to route it back to that operator. Hope this helps!...
Attachment seems to be a static process. There might be lakh of records in my use case. Is there any other dynamic way?
Thank you so much for your reply. I tried with the rules you mentioned but I wasn't able to see a new tab being opened in the Interaction Portal. However, the D_CSRecents has the work object I created. I also traced the creation of an Interaction...
Please wait while we search for PDN content that suits your question.