Reply posted on December 6, 2019 by Charan_Tummala
We have a similar issue, Can you post a screenshot.
Collaborate with developers, support engineers, and experts who build and work with Pega products and services. Join us to get fast answers to your questions, and participate in our Ask the Expert sessions!
Congratulations to Anthony Tham for achieving the title of Participant of the Week! Anthony proactively assisted several users with their queries, which helped them progress with the troubleshooting and arrive at successful solutions. We appreciate your efforts to share knowledge in the community. Hope to see you around and keep up the great work!
Thank you for sharing the solution. It helps fellow community users who would come across the same query.
Correct CPMInteractionHeader getting called while opening the case. Seems when case is closed wrapper Section cannot find the correct header section because now work object is closed and no reference to it and getting open the OOTB section instead....
I got this to work. For others please note that the NLP sentiment class structure as changed some in 8.3.
Hi, This is a bug. I guess you need HFix-42336 (This one for for 7.3.1, looks like you are also using 7.3.1). Raise a SR and check this one. Also check https://community.pega.com/knowledgebase/articles/pega-sales-automation-hotfixes there are few...
Hello, yes I am getting the question via a SOR model. I get the questions from a webservice: QuestionGroups>QuestionGroup>QuestionGroupLabel, QuestionGroupCode, QuestionGroupOrder, Questions>Questions>QuestionLabel,QuestionCode,QuestionType...
Hi @KiranG34 I'm glad that it worked and you are able to achieve your requirement. Please make this post as "Answered" so that other members can find the right answer instead of going through the all replies. Thank you, Regards, Cherb.
Hi, CPM (Customer Process Manager) is now known as Pega Customer Service (PegaCS). You can find the related release documentation here: https://community.pega.com/knowledgebase/products/customer-service Hope this helps!-Kurt
Please wait while we search for PDN content that suits your question.