Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

Lightweight Case Creation via Web Service

Question posted by SAPTARSHI on December 9, 2019

Background: Our applications hosts a Web Service which creates cases. Our service can be consumed by External systems. Accordingly using the request data received, we create cases and return the case id or error parameters as response of the service. Issu ...

Application developmentCustomizationDesigner StudioCase managementProcess (flows)IntegrationData managementPega KnowledgePega PlatformPerformanceProject deliveryGeneral questionsProduct enhancementsProduct support

Pega Robotic Studio Version Compatible with Windows 1903

Question posted by Rose030494 on November 11, 2019

Hi Team, Just want to check if anyone of you have tried using Pega Studio 19.1 in Windows 10 build 1903 version? We have tried the lower version- Studio 8.1088 but we experience issue in interrogation. Let me know what version have work from you in Window ...

PerformanceProject deliveryRobotic automation
Reply posted on November 13, 2019 by AnupamaT2404

Hi Rose, I am also facing similar issue. I am using Pega Studio 19.1.2 version. If you have tried above steps, could you please tell me how to update Pega Native Foundation build? Thanks.

Time tracking against assignments and resource capacity planning are possible to develope in PEGA

Question posted by Atchaiah on January 17, 2019

Hello All, I have below 2 requirements and especially I am looking to develop in PEGA. 1) Time tracking of Resources against assignments/task in Projects (Projects for Software projects or Industrial projects)? 2) Resource capacity planning, normally the ...

Application developmentCase managementPega Autonomic Event ServicesPega Field Service
Reply posted on August 22, 2019 by PRATHEEP KUMAR MS

Have  you finalised the approach. I have a similar requirement to be build for Pega application users. 1/ to track all diff actions done by the user 2/ time taken from start to finish of an action by the user. 3/ summary/MI to publish the diff actions...

Avoid request for credentials in Custom Mobile APP

Question posted by Vicio.Pi on July 15, 2019

Hi all, we are using a Custom Mobile APP for Field Service workers, in order to enable them to work in mobility. By the way, even avoiding the app to go in background and being killed from Android (we referenced the article https://community.pega.com/know ...

MobilePega Field ServicePega Platform
Reply posted on July 16, 2019 by Lochan_DVMod

Hello, Please mention the URL to this post while logging in an SR with teh Pega Global Client Support team. Let us know the SR# back here so that we can contnue to track it. Regards,

Pega Field Service 8.2 Upgrade Guide Missing in the Products page

Question posted by SUSMITAD on July 11, 2019

Hi All, We have a requirement to upgrade Pega Platform from 7.1.8 to 8.2 which has Customer Service 7.22 and Pega Field Service 7.24 as the Frameworks. It looks like the upgrade guide for Pega Field Service 8.2 is not available in the Product page, which ...

Pega Field ServiceUpgrades
Reply posted on July 11, 2019 by Lochan_DVMod

Hi Susmita, Thank you for posting on PSC. I spoke to our product team and they wish to understand your requirement better. I have sent you a private message requesting additional details. You can check your messages here. Regards,

Hotkeys

Question posted by AlekseiP on April 15, 2019

Hello I have a problem with the fields on the user interface. I cannot use hotkeys such as "Copy", "Paste", even through the "Right mouse key- Paste" does not work. Can you please tell me if this is a platform problem or is i ...

Designer StudioPega Field ServiceUser interface
Reply posted on April 22, 2019 by SrinivasY_GCS

Hi Postnikov, Are you copying this text value from a notepad into the input field of a control (say a Text input control) and pasting it using Ctrl V or right click- paste? I created a case containing a text input control and for its input field, I was...

What is Harden Release as part of Go-Live stage in Journey Centric Delivery process

Question posted by VamshiR2 on February 4, 2019

Is Harden Release in Journey Centric Delivery Process, Go-Live stage is about running one final sprint after completion of all the regular sprints to tie up the loose ends identified during earlier sprints, such as data issues or defects related to extern ...

Project delivery
Reply posted on April 9, 2019 by SantanuPega

Hardening release are generally focussed to fix the issues which were not addressed in the last  release. It could be BUG s or some enhancements which were deferred.   

How to avoid Pop Up message for Required fields validation on click of local action button

Question posted by HemalathaSura on January 17, 2019

Hi, I am having requirement as there will be one button on pyCaseHeader. On click of that button we are launching local action and displaying options for routing either to workbasket or to operator and Customized buttons as ok and cancel. The moment when ...

Project deliveryUser interface
Reply posted on March 28, 2019 by sahuv1Pega

HI Hemalatha, As you have ypur own buttons then, on clcik of the ok button call the disable client validation (using run script) and then your functionality (save or finish assignment) and then after that again run a script and enable the client side...

How to filter reports by using property items on CaseManager

Question posted by KeisukeU on March 4, 2019

Hi, I am very trouble that I can't filter reports correctly on CaseManager by using property items. I created a report definition and specified filter conditions(Please refer to screenshots). As I have to set condition value as variable I have specif ...

Application developmentDesigner StudioPega PlatformProject delivery
Reply posted on March 6, 2019 by KeisukeU

Hi Gudam, I attach the screen shots of Report Viewer, Pages & Classes tabs of the report definition rule. I couldn't find the property value on clipboard of the report definition. Thank you.