Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

How can change pystatusWork Value next to AssignedTo Property in pycasecontent

Question posted by RaviY230 on December 6, 2019

Hi All, When I changing pystatusWork value is not changing in pycasecontent Level (Next to AssignedTo) Please find the attachment. Thanks, Ravi ***Moderator Edit-Vidyaranjan: Updated Platform Capability*** ...

Case managementSystem administration
Reply posted on December 6, 2019 by RaviY230

Hi   AnthonyTham, It's working perfectly as expecting. Thank you very much  

Ask the Expert- DevOps & Pega Deployment Manager with Ryan Feeney

Question posted by Lochan_DVMod on November 22, 2019

Join Ryan Feeney (@RyanFeeney) in this Ask the Expert session (2nd- 6th Dec) on DevOps and Pega Deployment Manager! ...

DevOpsPega Deployment Manager
Reply posted on December 6, 2019 by VenkataNarayanaReddy

Hi,  I am not able to pass values dynamically while running the test case. Not allowing me to pass parameter values. For example, there is an email field, I got otp to my inbox. Now I need to enter OTP in the enter OTP field. Please help me with this

Stream node remain in "JOINING_FAILED" status

Question posted by JohanH55 on November 26, 2019

Hi All We have a cluster in Production with one node on the Stream tab of the "Decisioning: Services" landing page remaining in JOINING_FAILED status (see attached screen shot). We traced it to this snippet in the Kafka server.log file:...snip.. ...

Case managementDecision managementPega Customer Decision HubPega Customer Service Application
Reply posted on December 6, 2019 by JohanH55

Hi Abhinav In my very first post I included an extract from that log file. I'm attaching a copy of the latest log file. Regards, Johan

Is there Data Transform for getFlowProblemOperator

Question posted by gasharma on December 5, 2019

Hi All, From the below article we need to save as the activity getFlowProblemOperator to customise the problem flow routing activity. https://community.pega.com/knowledgebase/articles/process/how-specify-problem-flow-operator When we save as the following ...

Application developmentCase managementProcess (flows)
Reply posted on December 6, 2019 by gasharma

Hi Sundeep, The Activity Step was already set as Route, the Warning is coming because the activity have only property-set step the warning will come even if its acitivty type changed.  

How to relate top cases?

Question posted by LarisaK4 on December 5, 2019

We have a specific requirement as "If case has been open for long time and a new case is needed, users need to be able to link new cases to the old one, so they can easily view past cases that are related." Has anyone have a clue for it? Thanks, ...

Case management
Reply posted on December 5, 2019 by SusanLiuPega

Can you try to call 'pxCreateAssociation'? That's what is being used to associate two cases. You can create a link association between two cases using the activity @baseclass.pxCreateAssociation, this activity creates a link association...

Guardrail warning- create a test case

Question posted by Srikanth J on September 3, 2018

Hi All, We have recently updated our application from 7.1.9 to 7.4. When we are doing our development in 7.4.0 pega is logging a new Test case warning which is impacting the Compliance score. You should create a test case for this rule to identify any reg ...

Designer StudioCase managementTest AutomationUpgrades
Reply posted on December 5, 2019 by MarissaRogersMod

This link should work.

Create case in tenant layer with Email listener from shared layer

Question posted by Sree Evonsys on December 5, 2019

HI, We have multitenant environment with multiple tenants. We have email listener at shared layer. Out requirement is to create a case in tenant layer based on some condition like email ID. I am setting tenant name in email activity for Requestor page but ...

Case managementData and integration
Reply posted on December 5, 2019 by SUBRAMANYAM-1Pega

Hi, You can use below code it will switch to the tenant context From shared layer try{com.pega.pegarules.priv.context.PegaRequestor p=((com.pega.pegarules.priv.context.PegaRequestor)tools.getRequestor()); p.setTenantName(tenantId); LogContext.put("...

8.3.1- Component Gaurdrials

Question posted by Srikanth Gaddamanugu on December 4, 2019

For Pega 8.3.1 Components, we are getting 3 guardrials which doesnt make sense This application's UI pages class has been left blank. It is recommended to select a UI pages class in the application This application's integration class has been l ...

Application developmentCase managementUser interface
Reply posted on December 5, 2019 by GeedAPega

Hi, The below link might be helpful to understand the new feature in 8x. https://community1.pega.com/community/pega-support/question/new-application-rule-guardrail-warning Thanks, Geeda.

Use of ActionAutoSubmit in Pega 8.1.1

Question posted by G.Adrian on December 4, 2019

Hi Team, I have an issue, when I tried to use the ActionAutoSubmit HTML/JSP (using GoBack flow action) in Pega 8.1.1 it's producing an error "This action is not allowed outside current user transaction". This always happen whenever I tried ...

Case management
Reply posted on December 5, 2019 by G.Adrian

Hi, There is no manual commit because this happen when User opened the work case from workbasket. If I use another flow action without ActionAutoSubmit, there is no error, but the work case stopped at the Perform Harness, this only happen in Pega 8.1....

How do I change the Data-Portal header from displaying "pyCaseWorker"?

Question posted by CrisC012 on December 4, 2019

Hello, I am currently trying to modify the portal view to display the name of the access group / operator ID associated with whoever is logged in. I was able to configure it for 2 of the other access groups but I am struggling with changing this access gr ...

CustomizationCase managementPega PlatformPerformanceUser interface
Reply posted on December 5, 2019 by vaspoz

AccessGroup.pyPortal contains the name of a portal, not the name of access group. Accessgroup name is in AccessGroup.pyAccessGroup property.