Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
6% (6 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 103
Groups audience: 
Pega Support

Cascading approval inconsistency

Question posted by EngincanY on December 11, 2019

Hi, I have configured a cascading approval step in a flow. It is based on authority matrix and it uses a page list property. The page list has 2 records. However the case is not routed to second approver. It continues as approved after the first approval. ...

Case managementPega Platform
Reply posted on December 11, 2019 by EngincanY

I couldn't trace the non working scenario because it happened on production.

Need advice for QueueForAgent

Question posted by JohnB097 on December 9, 2019

How does Pega recommend that we use QueueForAgent? What class should I queue? Should it always inherit from System-queue? ...

Case management
Reply posted on December 11, 2019 by JohnB097

After trying some code changes I was able to confirm what I knew already.    Queuing the entire work object is not the best choice.   It is better to queue a class that just provides a handle to the work that you need to process.  For example  just...

About pyEffortEstimate & pyEffortActual

Question posted by Thangasuresh-pega on December 11, 2019

Hello Team, I would like to get help from someone to understand the OOTB properties pyEffortEstimate & pyEffortActual.---Function name: pickBalancedOperator--- int aEffort = workPage.getProperty("pyEffortEstimate").toInteger()- workPage.getP ...

CustomizationJava and activitiesCase managementProcess (flows)Pega Platform
Reply posted on December 11, 2019 by AnthonyTham

Hi, Those properties were largely used in Management Reports on older versions of Pega. Please see below links. https://community.pega.com/knowledgebase/articles/standard-management-reports https://community.pega.com/knowledgebase/articles...

Reports- Scheduled Task is not Executing

Question posted by VijayanM on December 11, 2019

We have two reports for Financial department that is scheduled as Task to run every morning 6am in Production. For the last 3 days, these tasks are not getting triggered. We are manually running the reports and sending it to the user. The ScheduledTaskPro ...

Case management
Reply posted on December 11, 2019 by MarcLasserre_GCSPega

Hello,  Have you tried to check if your VBD node is still on joinning state?

How to do a file upload in Pega thru Pega Views

Question posted by ShibashisS on December 4, 2019

Hi, I am new to Pega. I have created a case type with different Stages and Steps and configure views. In one of these views I want have a file upload facility where the user on click of button can open the conventional windows file selection dialog box an ...

Application developmentCase managementData management
Reply posted on December 11, 2019 by ShibashisS

Thanks a lot for all your help. Yes it works for me   Regards Shibashis

List of Tables Containing Case IDs

Question posted by KameshK8 on December 10, 2019

Hi All, I would like to know if there is a way to pull list of all tables where specific case ID(s) is/are stored. So that if i have to delete a Case ID, i will have a definite list of tables were i can delete. So far i have collected these tables, but i ...

Case management
Reply posted on December 10, 2019 by SudhaSundeepD

Hi Kamesh,  List of tables which store case ids, can keep vary with application design. To get the complete list of tables you can consider checking all the tables associated with work, assign and index classes using DesignStudio > Data Model >...

Moving to Pega Cloud

Question posted by varun keshri on November 20, 2019

Hello Team, The current client wants to move to the Pega Cloud. Currently, it's on Pega 8.2 version. What're steps needed in order to move to the cloud? Any documentations? ...

Cloud ChoiceCloud developmentGlobal Client SupportUpgrades
Reply posted on December 10, 2019 by Abhinav7Pega

Hi Varun, Please find the complete steps of cloud migration.You need to inform Account executive for that. https://community.pega.com/knowledgebase/articles/migrating-pega-cloud-services/migration-overview Please go through the above article. Thanks,...

Need to freeze an assignment for 5 second and then auto submit.

Question posted by mohamedi2127 on December 9, 2019

Hi, I have a requirement to show a grid on an assignment which is referencing a Data page. The issue is I have to show that section for 5 seconds and it should automatically submit the assignment and move to next assignment. Please advice... ...

Designer StudioCase managementProcess (flows)
Reply posted on December 10, 2019 by mohamedi2127

Hey Krithiga,    Yes you are right. I am going to use a model window here.But the thing is I don't want to close the window. I have to run a utility after the assignment and have to come again for the same assignment. But this time the grid in...