Reply posted on October 21, 2019 by boturPega
This issue is resolved after making the change in CPMMakeCall control as per the suggestion.
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Hi, if at all this is still an open issue for you, you may apply the suggestions provided in the SA article SA-83618 https://community.pega.com/support/support-articles/required-icon-does-not-display-after-pega-821-upgrade Thanks
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Hi, Thanks for the response. Please try to configure the locking to Optimistic locking which will avoid opening the service case in new tab rather than in same tab. Regards,
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