Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
33% (33 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 101
Groups audience: 
Pega Support

Creating an Interaction case from outside of Pega when a Pega session is already opened.

Question posted by LavanyaK2967 on December 10, 2019

Hello everyone, In our current project we have a requirement where in we need to start a manual outbound call and display the Account details in Customer 360 portal. The call should happen on click of a button from another window outside of Pega and also ...

Pega Customer Service Application
Reply posted on December 10, 2019 by palas3Pega

Hi Lavanya, PFB link which might be helpful to start the interaction case through an activity. https://community1.pega.com/community/product-support/question/creating-interaction-case-and-service-case-using-activities

Context dictionary for multiple applications for same environment

Question posted by SOUVIKR2 on December 9, 2019

Hi Team, We want to create and use different pega marketing applications in same environment(/url). Is it possible to have different context dictionary for different applications? Or is it possible to use the same context dictionary for different applicat ...

Pega Marketing
Reply posted on December 9, 2019 by SOUVIKR2

Thanks a lot for the information.

Ask the Expert 2020

Discussion posted by Lochan_DVMod on November 21, 2019

Here’s your grand chance to set the calendar of Topics for our Ask the Expert sessions for 2020!! Let us know the Topics you would like to see discussed. We could also repeat of the Topics we had in 2019. ...

Conversational channelsCase managementDevOpsTest AutomationPega Customer Service ApplicationPega Deployment ManagerPega Predictive Diagnostic CloudReportingSystem administrationUser interfaceCo-browsing
Reply posted on December 9, 2019 by NimitaS9

Pega DevOps (Security Analyser)

Stream node remain in "JOINING_FAILED" status

Question posted by JohanH55 on November 26, 2019

Hi All We have a cluster in Production with one node on the Stream tab of the "Decisioning: Services" landing page remaining in JOINING_FAILED status (see attached screen shot). We traced it to this snippet in the Kafka server.log file:...snip.. ...

Case managementDecision managementPega Customer Decision HubPega Customer Service Application
Reply posted on December 9, 2019 by JohanH55

SR logged: SR-D67690

Getting exception when configuring paid media facebook channel

Question posted by NizamM1125 on December 8, 2019

Hi Team, Please find the screenshot attached with this email. Version: Pega Marketing 8. You have selected invalid country for lookup like selection. Regards, Nizam ...

Pega Customer Decision HubPega Marketing
Reply posted on December 9, 2019 by MANNM1Pega

Hi Nizam, Could you please confirm if HFix-56584 & HFix-56479 are applied on 8.3 instance to support Facebook 4.0.4 Ads library? Also can you please share the logs? Thanks & Regards, Matta  

Is AES available for Pega Platform 8?

Question posted by CloeW938 on August 6, 2019

Hi, AES has been a separately licensed software from Pega Platform but I do not see it in below product page any more after Pega Platform 7.3. Is AES still maintained in 8x, or is development terminated? https://community.pega.com/knowledgebase/products/a ...

Pega Autonomic Event ServicesProduct support
Reply posted on December 9, 2019 by srusda

Do you mean AES 83 will release on Q1 2020? please confirm.