Reply posted on December 9, 2019 by varun keshri
Client wants to move to pega cloud
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Thank you for sharing the solution. It helps fellow community users who would come across the same query.
Hi, If you just want to display a screen where the Customer can track his service request post raising it, then a simple RD to pull the status should be enough.
Hello, the dropdown is populated using the report definition pxGetRulesByRecordTypeAndClassName with Declare_CAApplicationSettings.PreChatClass as the class name. This basically gets all the Flow rules that are in the class defined by the property...
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