Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

Unable to install Pega Marketing 8.3

Question posted by Ratan on December 6, 2019

App server Configuration: JBoss v7 Pega v8.3 DB Server configuration: PostgreSQL v11 I have one database with the name "pega" It already has couple of schemas with the names 1) rules 2) data I am trying to install Pega Marketing v8.3 Couple of p ...

Application developmentPega MarketingInstallation and deploymentDatabase management
Reply posted on December 6, 2019 by WINKMPega

If you want to use "use configuration in preferences" rather than connection pooling, there is additional configuration required. There needs to be a system setting specifying the datasource to use for the ExternalMKTData DB. For example, to...

Answered

Jenkins is not able to send request to Pega Deployment Manager

Question posted by ParmeetSinghH on June 19, 2019

I am able to connect from Pega Deployment Manager to Jenkins with Build output as success in Jenkins Snapshot below---- ...

Test AutomationPega Deployment Manager
Reply posted on December 6, 2019 by MUTHUKRP

Hi Parmeet, Can you please share the information of incorrect parameter and how it is resolved. We are running into same issue too. Thanks!

Answered

How to calculate DateTime values in report using operator's timezone?

Question posted by DavidH0692 on January 28, 2019

I have a report where I must select cases that were resolved in a specific timeframe I'm using functions like Day of the week of and Difference in days between to compare dates in the required logic, but I see it doesn't take the operator's ...

Application developmentPega Customer Service ApplicationReporting
Reply posted on December 6, 2019 by Charan_Tummala

We have a similar issue, Can you post a screenshot.

Answered

Date gets Changed after performing Export to Excel

Question posted by AnandP on December 2, 2019

Hi, We are using Pega 7.2.2 and we have a datetime type property which gets changed after performing export to excel (Calling pzRDExportWrapper activity). For e.g the date was put in MM/DD/YYYY format as 12/3/2019 however in excel it appeared as 3-19-2012 ...

Application developmentUser interface
Reply posted on December 6, 2019 by AnandP

Thanks Abhinav! The issue is fixed after applying the hotfix.

pyCaseWorker does not show Correspondence attachement

Question posted by BobReawaruw on December 6, 2019

Issue: Using the mail shape, an email I generated and it is attached to the case. The attached content is not visible in Case Worker portal, it is visible in Case Manager portal. Access group of logged in operator is Administrators, security/privilege set ...

Case managementCorrespondence
Reply posted on December 6, 2019 by GeedAPega

Hi, I have created a sample usecase with "SendEmail" smart shape in 8.1.6 and I could see the email attachments in both Case Worker and Case Manager portal. Could you please let me know the Pega platform version that your are using and the...