Reply posted on December 24, 2017 by RajasekharP999
Yes, to be precise, We need to enter pyID of Parent case in "With ID" field.
Collaborate with developers, support engineers, and experts who build and work with Pega products and services. Join us to get fast answers to your questions, and participate in our Ask the Expert sessions!
Congratulations to Gouri Shankar for achieving the title of Participant of the Week! Gouri Shankar believes in sharing knowledge. He proved to be an amazing participant by writing a knowledge share article on a topic that will be informative to the diverse audience in the community. Read his article here. Keep up the great work!
Thank you to everyone for your questions and thanks to Arun for being a wonderful expert on this Ask the Experts session! Please continue to create new posts for your questions on Case Management and Pega Social for collaboration.
Hello! Thank you for the great discussion!! This sessions ends today. For any new questions, please write a new post. A huge thank you to Vijay for being our expert!! Regards, Lochana | Community Moderator | Pegasystems Inc.
Hi Montoya, The following may help. https://pdn.pega.com/sites/pdn.pega.com/files/help_v722/procomhelpmain.htm#basics/v6portal/landingpages/processrules/workmanagement.htm https://pdn.pega.com/sites/pdn.pega.com/files/help_v722/procomhelpmain.htm#case...
Hi Vamshi, i guess if i understood your explanation correctly, all the properties which are non transactional will be created in Data- like custname, cust id...(reuse in work by referencing the properties defined in data) etc.. and properties that...
Thanks Deepesh for your time.. FYI, as a resolution for this issue, Added a new condition to skip this default flow by checking at pxAssignClass=="Assign-Internal".
Hi Carissa, Do you have an idea on where it is better to call the resynchAssignmentUrgency activity to keep always pxUrgencyAssign (defined in Assign-) up to date whenever the pxUrgencyWork (defined on Work-) change? thanks, Ahmed
Hi Harika, All SLA events handled by the PRPC OOTB Agent called ServiceLevelEvents which has activity called processEvent which is in the class System-Queue-ServiceLevel. This class has connection to pr_sys_queue_sla, So all SLA queue items will be...
Please wait while we search for PDN content that suits your question.