Question

Work Object Not Found issue with Pega 7.2.1

Work object not found error is displayed when tried to wrap up the Interaction case.

Found an article related to this (SA-30397), which suggested to apply hot fix HFix-27804 for version 7.1.7. Is this fixed in version 7.2.1 ?

Please let me know if somebody have a solution for this issue.

Comments

Keep up to date on this post and subscribe to comments

Pega
May 15, 2019 - 7:03pm

Hi, I checked HFix-27804 for you. It's for Pega 7.1.7. 

HFix-27804 is a backport of HFix-26692 (Pega 7.1.8) to 7.1.7. Most likely, the fix is not in Pega 7.2.1 based on the HFix-27804 and HFix-26692 release time.

You can raise an SR to ask for porting HFix-27804 from Pega 7.1.7 to Pega 7.2.1.

 

Mod
May 15, 2019 - 9:23pm

@saisrinivasc

Please mention the URL to this post while creating the SR for faster troubleshooting. Do let us know the SR# once created.

Thanks!

Lochana | Community Moderator | Pegasystems Inc.