Question

While queuing up soap service, instances are failing with database rollback error

Hi Team,

While queuing up soap service, instances are failing with database rollback error.

Found the following PDN article,but not sure if the provided hotfixes suitable for PRPC731 version.

https://community1.pega.com/community/pega-support/question/exception-queueing-connect-rest-database-rollback-caused-queue-item

<rowdata REPEATINGINDEX="1">Database rollback caused queue item rollback: java.lang.Throwable

at com.pega.pegarules.priv.util.StackTrace.getStackTrace(StackTrace.java:47)

at com.pega.pegarules.session.internal.async.agent.QueueManagerImpl.rollback(QueueManagerImpl.java:1174)

at com.pega.pegarules.session.internal.async.agent.QueueManagerImpl.rollback(QueueManagerImpl.java:1143)

at com.pega.pegarules.session.internal.async.agent.QueueManagerImpl.rollback(QueueManagerImpl.java:1136)

at com.pega.pegarules.session.internal.engineinterface.service.RequestProcessorImpl.processQueue(RequestProcessorImpl.java:707)

at com.pegarules.generated.activity.ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.step1_circum0(ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.java:161)

at com.pegarules.generated.activity.ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.perform(ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.java:70)

at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3597)

at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:786)

at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:655)

at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:1055)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1327)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:957)

at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:761)

at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)

at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)

at java.lang.Thread.run(Unknown Source)

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December 14, 2018 - 3:39am

Hello,

No those hotfixes will not be working on Pega 7.3.1. How about HFIX-49400?