When New Mail event is occurred , Need to find out the folder where i received the new mail.

Hi All,

After the New mail event, I need to identify the folder in the outlook mail where the new mail has arrived.

***Edited by Moderator Marissa to update platform capability tags****


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September 12, 2019 - 4:35pm

Hello nagashankarn,

Does the New Mail event get kicked off from an email listener?  If so, then the listener should be configured to listen to a specific mail folder.  You can read more about the email listener here.

September 16, 2019 - 3:54am
Response to MichaelDwyer_GCS

Hey Michael,

My automation starts with a new mail event. When ever i receive a new mail in specific folder i have few activities to be completed.And activities should be processed only when the new mail is received to that specific folder inside inbox folder.