Question

WebChat(Chatbot) 8.1

Is there any sample application to show how a case type is included and simulated in the WebChat 8.1 ? Also some examples of what are the possible use cases ?

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February 27, 2019 - 2:55pm

Hi,

Kindly check below Support Article. It is wort checking and will help you.

https://community.pega.com/knowledgebase/articles/web-chatbot

October 11, 2019 - 12:39pm

can i run WebChat interface on personal edition .  As part of https://community.pega.com/knowledgebase/articles/pega-customer-service/web-chatbot this article it is mentioned that customer service framework and chat server is Prerequisites. Is this understanding correct