Web Application DropDown Interrogation issue in openspan


Iam facing an issue while interrogating dropdown(PFA) in a webapplication using openspan.i am unable to select the dropdown items.Could you please suggest me on this.

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January 17, 2017 - 2:52am

Can you check the match rules while interrogating?

May be it couldn't able to find the correct matching combination.

January 17, 2017 - 4:45am
Response to PRASHANTS-1


i checked in match rules also but i am unable to find the exact matching combination for dropdown.

January 17, 2017 - 5:09am
Response to nagamanik5848

You need to go through the js of that page containing dropdown and try with different combination.

Generally in this scenario,go for hit and trial.

January 19, 2017 - 6:55am


we tried the matching rules,the dropdown button is coming as image,when we give the click operation dropdown values are not displaying.

Anyone please help me for this problem.

January 20, 2017 - 9:28am

If you have a control like this that isn't interrogated as a select control, you can look at the html to try to figure out what the selection actually does.  You can then write some javascript to take the same action.  Sometimes, if you find that you can do the selection with keystrokes you can do a perform click on the control to open the dropdown and then a sendkeys to cause the correct option to be chosen - something like {DOWN 3}{ENTER}.  Without the html it is hard to give you anything more concrete than this.

January 27, 2017 - 3:47am
Response to jeffbadger

Hi Jeff,

As discussed previously, we go through the view source of this drop down. Manually when we click this dropdown, list is coming, but in source there is no onclick or keystroke control. I have attached HTML here. Please suggest how to implement.



December 4, 2017 - 4:43pm
Response to Susmita@17


Was this issue been resolved? If so, can you please share how it was resolved?



December 5, 2017 - 12:43am
Response to NickM591


Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page. Once created, please reply back here with the URL of the new post.

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Vidyaranjan | Community Moderator | Pegasystems Inc.

April 5, 2018 - 9:16am
Response to jeffbadger

Why Does Sendkeys using {DOWN 3} do not for Windows controls of java swing application it works only if we specify {DOWN} in Sendkeys  method separately 3 times for the controls like DropDown where SelectItem method of java dropdown control is not working.