Question

Virtual Viewer Unsupported File type error

Hi there,

I have tried to Implement Snowbound virtual viewer in Pega version 8.2 by following knowledge article from Community

https://community.pega.com/knowledgebase/articles/system-administration/implementing-snowbound-virtualviewer-pega-platform

Issue faced here is any type of file whether it is Png, JPE or a pdf file it pops up saying unsupported file format,Screenshot attached, any troubleshooting steps are appreciated.

***Edited by Moderator Marissa to update platform capability tags****

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