Question

Temporary work object with Document

Hi Team,

I have implemented screen flow to capture in pystartcase , and i have checked create temp case.

After end of screen flow i have used "Persist Case".

Issue: Pega is not supporting attaching document using " Add File" OOTB during new case status.

The documents will not persist with out case creation ? As per requirement we need to attach documents and UI data.

Please let me know if any one implemented.

Thanks,

Arun K

Comments

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July 16, 2019 - 12:47pm

Please let me know.

July 16, 2019 - 1:04pm

July 16, 2019 - 1:24pm

Hi,

Am not finding which solution to follow, Please cascade to me . In bank of america they want to implement this. Users are creating numerous case they have to create a case with doc only. otherwise they are facing reporting issues or closing the case. Please help me. 

in the link suggested to use temp work object with Persist Case, I tried but am unable to achieve.

Issue : Pega is not supporting with document for persist case.

Thanks,

Arun K

September 14, 2019 - 3:36am
Response to VigneshKumar

Yes, even i am trying for the same requirement. When it is a temporary case with attach document. even though we use persist smart shape we are unable to get document attached. 

Could someone please suggest on this. Thanks

Regards,

Prasanth