Question

Strategy is not configured correctly for use in a Campaign

Dear Community,

I'm trying to create a test campaign with a very simple strategy (Pega 7.4 with Marketing on top). Unfortunately when trying to test or run the campaign, I'm getting the following error:

"Strategy Strategy2 is not configured correctly for use in a Campaign"

What am I missing in the configuration? Testing the strategy alone, does not show any errors.

See also screenshots.

Thanks,
Miloslaw

***Edited by Moderator: Pallavi to update platform capability tags***

Correct Answer
December 13, 2018 - 10:52am

Hi Miloslaw, 

Starting in PM 7.4 manually configured Strategies must include an embedded strategy configuration.  Please refer to 'Creating Segments Manually' section of the Pega Marketing 7.4 User Guide, https://community.pega.com/knowledgebase/documents/pega-marketing-74-user-guide, for more information.

Based on the screen shot and the error message you've provided I suspect that your strategy does not include the embedded strategy configuration. In order to add the necessary configuration, right-click on the Strategy canvas and select the Sub strategy option. More information on the embedded strategy configuration can be found here https://community.pega.com/sites/default/files/help_v81/express/procomhelpmain.htm#rule-/rule-decision-/rule-decision-strategy/components/context.htm.

Thanks,

Amy

Comments

Keep up to date on this post and subscribe to comments

Pega
December 13, 2018 - 10:52am

Hi Miloslaw, 

Starting in PM 7.4 manually configured Strategies must include an embedded strategy configuration.  Please refer to 'Creating Segments Manually' section of the Pega Marketing 7.4 User Guide, https://community.pega.com/knowledgebase/documents/pega-marketing-74-user-guide, for more information.

Based on the screen shot and the error message you've provided I suspect that your strategy does not include the embedded strategy configuration. In order to add the necessary configuration, right-click on the Strategy canvas and select the Sub strategy option. More information on the embedded strategy configuration can be found here https://community.pega.com/sites/default/files/help_v81/express/procomhelpmain.htm#rule-/rule-decision-/rule-decision-strategy/components/context.htm.

Thanks,

Amy