SearchWorkItems Gadget not working

We added the SearchWorkItems OOTB gadget in our portal. But none of the dropdowns in the gadgets are responsive. Even clicking on the Search button is not responding. No actions are captured on the Tracer. We have referred the gadget in our portal by copying the HTML code from the SearchWorkItems HTML rule and created a Non-Auto generated section with it. Then we referred that section in our portal Harness. Please advise.


Keep up to date on this post and subscribe to comments

September 16, 2019 - 11:19am


Can you clarify your Pega version and add a screen shot or two of your configuration maybe.

September 16, 2019 - 11:32am
Response to MarcLasserre_GCS

We are using Pega 7.4 . The configuration is as below:

1. We copied the HTML code from the SearchWorkItems HTML rule

2. Created a new section and pasted the copied HTML in the HTML tab.

3. Referred that section in our portal section.

Please refer screenshots.

September 30, 2019 - 7:43am
Response to VenkateshKumarR6041


I tried the same steps in Pega 7.4. I was able to implement the search gadget:

Could you check and see if you are able to see any errors in browser console on launching the portal?