Question

[Resolved] How to set attachment category when upload file with mobile ?

I use the OOTB section pyCaseAttachmentsWrapper to upload a file.

With desktop, I can choose manually an attachment category (screenshot "Attach file - desktop.jpg").

With mobile, I can't choose the attachment category (I want to automatically set this category)

Do you know a tips to set a default attachment category ?

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Update : Solution found (attachment setting available in the cell prooperties)

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Correct Answer
January 25, 2017 - 6:35am

Hi JOHANGRALL,

We are glad to hear that you were able to resolve the issue by yourself.

Resolution as Updated in issue description: "Update : Solution found (attachment setting available in the cell properties)"

Appreciate you updating the thread with the resolution information. This contribution will benefit the users who might come across the same question.

Thank you!

~Vidyaranjan A V | Community Moderator | PegaProductSupport | Pegasystems Inc.

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January 25, 2017 - 6:33am

Hi JOHANGRALL,

We are glad to hear that you were able to resolve the issue by yourself.

Resolution as Updated in issue description: "Update : Solution found (attachment setting available in the cell properties)"

Appreciate you updating the thread with the resolution information. This contribution will benefit the users who might come across the same question.

Thank you!

~Vidyaranjan A V | Community Moderator | PegaProductSupport | Pegasystems Inc.

Vidyaranjan | Community Moderator | Pegasystems Inc.

April 5, 2017 - 6:04am

The solution is in the control configuration in the cell.

See the attached screenshot

January 31, 2018 - 1:01am

Hi,

From Mobile ,documents are getting uploaded properly once I change the category. However from tab still not able to attach files rather than image files. Please let me know if any idea .

Regards

Sarita