Question

Report Definition column format configuration not accessible in Chrome.

Using Chrome, the Report Definition configuration options for the column formats Link and reporting_link are not accessible because the magnify icon is not visible. In Internet Explorer, this icon is visible.

Seems like a bug to me in Pega 7.2.2.

***Edited by Moderator Marissa to update platform capability tags; SR details, FDBK ID****

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Correct Answer
December 27, 2018 - 9:14am

Hi DVMIERIO

Thanks for your response. . 

The change is not simple enough to be provided as a hotfix. I've submitted FDBK-29492 for this to be considered for inclusion in a future release of Pega.  If you want to bring focus to this particular feature, you'll need to engage your account team so that they can raise this with our product management team (when doing so, refer to FDBK-29492).

Hope that answers your question.

Thanks,

Bhuvana.

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Pega
December 19, 2018 - 11:22am

Dennis,

I read this question and checked my 8.1 version and found the following (Please see below).  The magnify icon appears, however, when I click the "ok" button, the format window never actually opens.

 

I will follow-up with Pega support on this as well and would kindly ask if you could also submit an SR on this too.

Also, would you mind explaining what you are trying to do? I am thinking there might be another way to accomplish what you are attempting.

Thank you,

Kevin

December 19, 2018 - 11:49am

If you do end up opening an SR, please reference this PSC post. Then let us know the SR ID so that we may track for you!

Marissa | Community Moderator | Pegasystems Inc.

December 20, 2018 - 6:01am

Hi Kevin and and Marissa,

Thank you for your quick reply! I hope this can also be fixed in previous versions of Pega. We currently use and develop in Pega 7.2 and above.

Thank you and I wish you happy holidays!

Dennis

Pega
December 20, 2018 - 8:42am

I performed some more tests - with 8.1 and 8.2 and found the following:

When I checked out the report definition, I no longer received "Form is read-only" - to hopefully simulate your development environment.

I typed "Link" in the field, and the magnifying glass disappeared.  I believe this is expected behavior as "Link" may not be defined.

I then selected "Display Text" in the "Column Format" field and the magnifying glass appeared.  I chose "Display Text" from the drop-down list.

I then selected "reporting link" in the "Column Format" field and the magnifying glass disappeared.

Dennis, I entered an SR for this, however, I will need more information to go deeper into this case.

Thank you,

Kevin

Pega
December 20, 2018 - 8:58am

Here is the SR information:

A Support Request has been submitted on your behalf.

Your request ID is SR-C81853.

Pega
December 26, 2018 - 11:10am

Hi dvmierlo

Thank you for reporting this behavior. I responded to Kevin on the Support request, but wanted to communicate the response to you here as well. This would be an enhancement request to be considered in a future release of Pega.

Please find the attached document with all the details. 

Thank you,

Bhuvana.

 

December 27, 2018 - 3:13am

Hi Bhuvana,

Thank you for your reply. That is good news! I'm happy to help and to contribute to improve Pega :-) Can you tell me if and when this change will be available via a hotfix for Pega 7.2 and above?

Thank you,

Dennis

Pega
December 27, 2018 - 9:14am

Hi DVMIERIO

Thanks for your response. . 

The change is not simple enough to be provided as a hotfix. I've submitted FDBK-29492 for this to be considered for inclusion in a future release of Pega.  If you want to bring focus to this particular feature, you'll need to engage your account team so that they can raise this with our product management team (when doing so, refer to FDBK-29492).

Hope that answers your question.

Thanks,

Bhuvana.