Question

Read Attachments from Outlook msg file and save separately

Hi All,

We have requirement where user performs a drag & drop into the Attachments, when uploading an email (.msg file) to application, and the email contains one or more attachments, then the email and the attachments will all be treated as separate documents and shown separately in the Attachments. The email will be shown as the first addition and the attachments listed below in the order that they appear on the email.

Reinitiating the discussion for same requirement mentioned at below link.

https://community1.pega.com/community/pega-product-support/question/read-attachments-outlook-msg-file

Kindly advise the solution.

Thanks,

Mahesh

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Pega
September 17, 2019 - 2:49am

Hi, 

All the attachments from the email will attached to the case which it is created and the  details will  available in the pyAttachments page. from there you can read the attachments.

 

Thanks

September 17, 2019 - 5:26am
Response to tiwak1

Thanks for the reply,

Here email is attached to case through drag and drop .msg file, not through email listener.

I understand pyAttachments page with attachment details been created form email listener.

Please advise if any solution for drag and drop feature.

September 26, 2019 - 2:32am

Hi,

Could any one please help us for this topic.

Thanks