Queuing a Advanced Agent using Queue-For-Agent method
Can we queue an Advanced Agent using Queue-For-Agent Method. I tried passing Advanced Agent parameters such as Ruleset and Name of the Agent to Queue-For-Agent method in an activity and able to save the activity. But did not try the behavior (executing the activity).
I want to know how it will work like will it queue the record (insert a record in pr_sys_queue table) and will it process it like locking the work object ? or will work same as Standard agent with the Auto queue management checkbox not selected ?
Can you please explain me ?
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