Question

Queue Processors Stopping

Hi,

We have observed that in our 8.1 platfrom in admin studio, queue processors are stopping on their own. When we restart them, it works for a few minutes and stops again. We also have been saying web nodes getting added automatically as search nodes along with the batch node. Ideally, only the batch node should be configured as the search node but that is not happening. Could you please help us on the same?

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August 14, 2019 - 5:13am

Please provide more details regarding your environment. Also provide more error details. Maybe a few screenshots would help as well. With more details we can then help you efficiently.

August 14, 2019 - 6:48am
Response to KevinZheng_GCS

Hi,

 

So our environment is production HTZ and there are no errors that we see as such in logs. It is just that when we switch to admin mode from dev mode, we see that the queue processors are not running, even after starting them manually.

I have attached a screenshot of the same.

 

August 14, 2019 - 7:20am

Please first show the Dataflow associated with the QP, and click the View LifeCycleEvents and attach the screenshots. 

See the relevant screens here

August 28, 2019 - 5:10am
Response to KevinZheng_GCS

Hi Kevin,

Thank you for the prompt response and sorry for not been able to respond in time. I don't see a View Lifecycle Events at all. Attaching the screenshot of the data flow. 

Thanks!

Pega
August 17, 2019 - 4:57am

Hi Rashi,

Did you observe any error in pegarule log file?Please share it.

Thanks,
Abhinav

August 28, 2019 - 5:06am
Response to Abhinav7

Hi Abhinav,

 

The only error we see in logs is DB connectivity issue and looks like it has nothing to do with Queue processors. Our nodes were down and now they're up. I will share the screenshot of the data flow shortly.

Pega
August 28, 2019 - 8:48am
Response to Rashi_Chhabra

Hi Rashi,

Did you define background nodes,search node,DDS node etc using -DNodeType or you can set -DNodeType=Universal in JVM argument.Can you try this.

Thanks,
Abhinav

August 29, 2019 - 6:39am
Response to Abhinav7

Let me try and get back Abhinav. Thanks a lot for your response.

August 29, 2019 - 6:40am
Response to Abhinav7

One quick follow-up question, do we make the DNodeType=Universal on Web Node or Batch Node?

August 30, 2019 - 5:38am
Response to Abhinav7

Hey Abhinav,

 

We cannot make DNodeType=Universal as we need the nodes to work as batch and web in a dedicated manner. 

Is there any other way we could make sure web nodes don't get added to search?