I have created a dedicated Queue Processor and used "Run in background" smart shape to queue an item from my case processing.
But it was not showing my Queue Processor in Admin Studio under Queue Processors landing page. Instead it was showing an error.
Resolved this error by giving my application access group in AsyncProcessor Requestor type & making it as default.
But here my question is :
1. Why it is not considering & switching to Operator's access group who queued that item when it is processing it (Like standard agents ).
2. If I have multiple queue processors in multiple applications under a node, then we need to add multiple access groups in AysncProcessor Requestor type but we can not make both of them as default.
Please suggest me an approach to resolve this problem.
Your help will be highly appreciated.
Thanks in advance.
***Edited by Moderator: Lochan to update platform capability tags***
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