Question

Queue processor issue- items are stuck at schedule task list

Hi,

Items are getting queued to Queue processor which are showing at "Scheduled" column but when the schedule time arrives it is still showing in the Scheduled list, it is not moving to "Ready to process". any suggestion is appreciated. Its a pre production issue.

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September 18, 2019 - 4:59am

Hello,

What Pega version is it? Can you try to open up one of those instances to check the content an error in there or on your logs during processing.

September 18, 2019 - 7:17am
Response to MarcLasserre_GCS

I am using Pega 821 version. there is no error. it is just that item is present in Scheduled task and not moving from there. QP activity will be triggered when item is in the Ready to process but it is not even going into that.

September 18, 2019 - 7:23am
Response to MadhusudanS9253

check if the stream service is running, also check the related dataflow for your QP (from Admin Studio).