Question

Push data to IH and then fetch IH results into a strategy

Hi Team,

I am working on a POC to roll out offers to a customer based on his past interactions. For this I had designed a flow and trying to push results to IH using the interaction rule. I find the results in the clipboard but they not committed to IH table. Can someone assist me on this?

Also, I am trying to retrieve the records from the IH in a strategy using the IH shape. Not able to find the results in a strategy. Records are present in the IH table.(Using the pega practice platform)

Thanks and Regards

Madhuri P

Comments

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October 16, 2019 - 6:04am

Have to marked the option on the interaction rule to push to IH? By the way are you on 7.2.2 version of marketing?

Regards

Prasanth

October 17, 2019 - 1:31am
Response to prasanthkumar

Yes I have marked the  option to push the data to IH. Yes 7.2(Pega Practice Cloud)