Question

Public URL Configuration for Directed Web Access (Pega 8.1.3)

Hello,

I have a requirement to send correspondence to external users, which will attach the Public URL, along with a one time token, to allow the user to open the link and provide a response to our email within Pega in an assignment. Everything other than the Public URL has been created for DWA, including proper external routing, but I am not sure how to accurately provide the Public URL in our DSS to allow an end user to properly access the one time access. Most other questions on this topic have been for directed web access as a whole, but I have not been able to find much information on what the Public URL should be.

Any help on understanding the structure of the public URL, or how to configure it for such a task would be much appreciated.

Correct Answer
September 5, 2019 - 5:10pm

It is set under System>>Settings>>URLs, tab: Resource URLs, text field: Public Link URL:

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September 5, 2019 - 5:10pm

It is set under System>>Settings>>URLs, tab: Resource URLs, text field: Public Link URL:

September 19, 2019 - 12:37pm

You can try by including OOTB Correspondence Fragment "ExternalInstructions" in the email correspondence rule which is configured for external assignment. 

This fragment rule can be overridden / similar fragment rule can be created to rename the hyperlink name.