PRServletContainerAuth fails to load app in pega 8.2.2

Hi, Recently we are upgraded the application from pega 721 to pega 822 version.

After update, when user try to access the application through SSO url, it shows error. Status:fail,Operator:Unauthenticated or not available,Node:No ID available.

In the same session when user do browser refresh, it takes in and shows the portal.

In security alert log, shows exception : SECU0016.

SSO authentication is done through PRServletContainerAuth.

Anybody facing this issue, any additional configuration need to updated in pega v822?

Note: Pega 721 was running in websphere server and pega 822 version is running in tomcat apache.

Verified web xml in both version, all the configuration are same for PRServletContainerAuth


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October 19, 2019 - 3:41pm

I suggest you open a SR with Pega GCS. We cannot never treat security alerts too carefully to decide if this is false alarm or something needing to be done.

October 21, 2019 - 5:29am


Please let us know the SR# back here once you have had the chance to create it.

Thank you.

Lochana | Community Moderator | Pegasystems Inc.