Product rule cannot be found on dev system

Dear community,

I'm testing Deployment Manager 4 on Pega 8.1 and trying to build a simple pipeline consisting only of a dev environment. Deployment manager is installed on the same machine as well.

I can create a pipeline but when diagnosing it, the error is shown that the product rule is not available. The same happens when trying to start the pipeline. However, the product rule with correct name and version is there and available in the system.

I cannot find any specific error in log files.

What am I missing? How can I debug and correct this?

Thank you in advance,


Keep up to date on this post and subscribe to comments

October 15, 2018 - 5:32am


Could you please make sure that the product rule is present in the application for which you are creating the pipeline.

October 15, 2018 - 6:07am
Response to mannj1


as mentioned above the product rule exists in the application and is available. I can also create and preview product file manually. It is simply not found be the deployment manager.


October 15, 2018 - 7:36am

Whether the product rule details mentioned in pipeline configuration details as shown in screenshot?



October 15, 2018 - 12:00pm

Miloslaw, could you please verify that your user has available the ruleset containing that product rule?

Probably this is a no brainer if the new application wizard created your app (and thus that product rule), but if you created the product rule by hand this might not be the case, and you might need to update your app.

October 19, 2018 - 2:13am
Response to DiegoAlonso

Yes, everything regarding rulesets, access groups etc. is fine.

For whatever magical reason, after entering the product rule name explicitly (although it was exactly the same as recognized automatically) it worked. I cannot understand this, but at least I can test further...