Problems to save an e-mail

Hi all,

I am trying to save an e-mail,I followed according to this suggestion ( but after save it, appeared this message that I can`t open the file (attachment).

obs: I checked the permission and nothing changed.

can someone help me

***Edited by Moderator: Lochan to update platform capability tags***


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October 3, 2019 - 2:51pm

Attachment image shows how it works.It is just include the .eml in the end of the path.