Problem with opening multiple external assignments in same browser session


I recently implemented DWA functionality in our application for getting approval from external parties using external assignment. It works well when the external party acceses the first external assignment and submits it but when they open the second external assignment by clicking the link in the email they get an access denied message in the web page. I am guessing it has to do with opening 2 assignments in same browser session. Is there a way to fix this behaviour?

PS- Closing the browser before clicking on the link in the email for second external assignment does work but that is not an option as that is not good for user experience.

Thank you.

Best regards,


***Edited by Moderator Marissa to update platform capability tags****


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September 11, 2019 - 3:49am

Hi Kranthi,

Thank you for the reply.

These links do not help as the first one does not talk about external assignment and second one is about a facing a problem with opening external assignment because of some configuration issue which in my case works fine.



September 11, 2019 - 4:08am
Response to OnkarY33


I think this is a classic situation. DWA is for a single operation, the session will be identified with browser cookies and of course opening a second one with the same browser session will be blocked for security reason.

If you need multiple operations then DWA might not be the correct design option I guess.

September 13, 2019 - 3:50am

Hi Marc,

Thank you for reply.

Is there a way to customize this so that it is not blocked by Pega?

Thank you.

Best regards,