Problem installing OCR Component
I installed the Pega Component in a 8.1 Pega Platform environment according to https://community.pega.com/knowledgebase/articles/installing-pega-ocr-component I also installed ABBYY FineReader on the same Pega Platform instance as described in the install guide. When I'm sending a test Email, the attachment is not analyzed, though. In the log file I see that libFRengine.Jni.so is not loaded correctly. Any ideas how to troubleshoot this? 2019-05-06 08:32:23,153 [ EMAIL-Thread-12] [ STANDARD] [ ] [ PegaCSSample:8] (or.Data_AbbyyFineReader.Action) INFO EMAIL.SmartEmailSample.Listener|from(firstname.lastname@example.org)|sub(new 3)|Email|EmailRoutingForPegaCSSample|Work-Channel-Triage-Email|EMAIL3c1726008fdc499d9382df7effdbee7c|ACVBIB63YIU7PKWP4M9DZLNPF0NJAXTLZA - java.lang.UnsatisfiedLinkError: Can't load library: /opt/ABBYY/FREngine12/Bin/libFREngine.Jni.so
The problem was that I installed the engine in /root/ and thus ran into some accessing issues. When installing to /opt/, it worked.
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